Redis Labs, the company behind the open source Redis data structure store, today announced that it has raised a $14 million Series C round led by Bain Capital Ventures and Carmel Ventures. The company’s existing investors, including Silicon Valley Bank and Tamar Ventures managing partner Zohar Gilon, also participated in this round. With this round, which follows the company’s… Read More
Years ago when I worked for the MySQL Support organization at the original MySQL AB, we spoke about MySQL Support as insurance and focused on a value proposition similar to that of car insurance. You must purchase car insurance before the incident happens, or insurance won’t cover the damage. In fact, most places around the world require automobile insurance. Similarly, many organizations that leverage production-use technology have their own “insurance” by means of 24/7 support.
In my opinion, this is a very one-sided view that does not capture the full value (and ROI) that a database support contract with Percona provides. With a Percona support contract, you are assured that your database environment (virtual, physical, or in the cloud) is fully covered – whether it’s one server or many.
Increasingly – especially with the introduction of cloud-based database environments – database servers are being spun up and torn down on a day-to-day basis. However briefly these databases exist, they need support. One of the challenges modern businesses face is providing support for a changing database infrastructure, while still maintaining a viable cost structure.
Let’s look at the different dimensions of value offered by Percona Support based on the different support cases we have received throughout the years.
Reduce and Prevent Downtime
If your database goes down, the time to recover will be significantly shorter with a support agreement than without it. The cost of downtime varies widely between organizations. A recent IBM-sponsored Ponemon Institute research study found that the average data security breach could cost upwards of $7.01M (in the United States).
With our clients, we’ve found preventing even one significant downtime event a year justifies support costs. Even when the client’s in-house team is very experienced, our help is often invaluable as we are exposed to a great variety of incidents from hundreds of companies. It is much more likely we have encountered the same incident before and have a solution ready. Helping to recover from downtime quickly is a reactive part of support – you can realize even more value by proactively working with support to get advice on your HA options as well as ensure that you’re following the best database backup and security practices.
Having a database support contract by itself is not enough to prevent all security incidents. Databases are only one of the attack vectors, and it takes a lot of everyday work to stay secure. There is nothing that can guarantee complete security. Database support, however, can be a priceless resource for your security team. It can apply security and compliance practices to your database environment and demonstrate how to avoid typical mistakes.
The cost of data breaches can be phenomenal, as well as impact business reputations much more than downtime or performance issues. Depending on the company size and market, costs vary. Different studies estimate costs ranging in average from $1.6M to 7.01M in direct costs. Everyone agrees leaving rising security risks and costs unchecked is a recipe for disaster.
Fix Database Software Bugs
While you might have great DBAs on your team who are comfortable with best practices and downtime recovery, most likely you do not have a development team comfortable with fixing bugs in the database kernel or supporting tools. Getting up-to-date software fixes reduces downtime. It also helps ensure efficient development and operations teams, avoid using complex workarounds and other commonly faced issues.
We deal with a large number of performance-related questions. When we address such problems, we provide a better user experience, save costs, and minimize environmental impact by reducing resource use.
Savings vary depending on your application scale and how optimized the environment is already. In the best cases, our support team helped customers make applications more than 10x more efficient. In most cases, we can help make things at least 30% more efficient. If you’re spending $100K or more on your database environment, this benefit alone makes a support agreement well worth it.
You cannot minimize the importance of development efficiency. Too often customers don’t give their developers support access, even though they critically help realize application’s full value. Developers make database decisions about schema design all the time. These include query writing, stored procedures, triggers, sharding, document storage, or foreign keys. Without a database support contract, developers often have resort to “Google University” to find an answer – and often end up with inapplicable, outdated or simply wrong information. Combined with this, they often apply or resort to time-consuming trial and error.
With the help of a Percona Support team, developers can learn proven practices that apply to their specific situation. This saves a lot of time and gets better applications to market faster. Even with a single US-based developer intensively working within the database environment, a support agreement might justify the cost based on increased developer efficiency alone. Larger development teams simply cannot afford to not have support.
Your operations staff (DBAs, DevOps, Sysadmins) are in the same boat – if your database environment is significant, chances are you are always looking for ways to save time, make operations more efficient and reduce mistakes. Our support team can provide you with specific actionable advice for your challenges.
Chances are we have seen environments similar to yours and know which software, approaches and practices work well (and which do not). This knowledge helps prevent and reduce downtime. It also helps with team efficiency. Percona Support’s help allows you to handle operations with a smaller team, or address issues with a less experienced staff.
Percona Support access helps developers not only be more productive, but results in better application quality because application database interface design, schema, queries, etc. best practices are followed. The Percona team supports many applications, for many years. We often think about problems before you might think about them, such as:
- “How will this design play with replication or sharding?”
- “Will it scale with large amounts of users or data?”
- “How flexible is such a design when the application will inevitably be evolving over years?”
While a better application is hard to quantify, it really is quite important.
Faster Time to Market
Yet another benefit that comes from developers having access to a database support team is faster time-to-market. For many agile applications, being able to launch new features faster is even more important than cost savings – this is how businesses succeed against the competition. At Percona, we love helping businesses succeed.
As you see, there are a lot of ways Percona Support can contribute to the success of your business. Support is much more than “insurance” that you should consider purchasing for compliance reasons. Percona Support provides a great return on investment. It allows you to minimize risks and costs while delivering the highest quality applications or services. Our flexible plans can cover your database environment, even if it is an ever-changing one, while still allowing you to plan your operations costs.
Google today announced the public beta launch of its Cloud Natural Language API, a new service that gives developers access to Google-powered sentiment analysis, entity recognition, and syntax analysis. This new API joins Google’s other pre-trained machine-learning APIs like the Cloud Speech API, which is now also available in public beta, the Vision API and the Translate API. The new… Read More
Dreamit Ventures’ accelerator has ditched the demo day, according to Chief Innovation Officer Steve Barsh. That’s not the only change the early-stage venture firm and accelerator has made of late.
Today, Dreamit unveiled a list of 25 new health and edtech startups launching from its revamped programs. A full list of those companies provided by Dreamit follows at the end of this… Read More
German IT services and enterprise giant SAP reported encouraging numbers for Q2 2016, beating analysts’ expectations and spiking its share price by nearly five percent in pre-market trading Wednesday as its non-IFRS EPS increased 2 percent to €0.82 ($0.90). Analysts had predicted a quarterly EPS of $0.78. The leap is owed in part to the strength of the company’s… Read More
Etsy users had another bad week as payment processor Worldpay continues to cause problems. Late last week, some Etsy users began reporting that they had experienced duplicate charges. The forum on Etsy for duplicate charges is approaching one thousand posts. In a statement, Worldpay admitted to causing the duplicate charges for Etsy users in its attempts to rectify the problem.… Read More
To predict and prevent fraud online even more quickly than cybercriminals adopt new tactics, Sift Science has raised $30 million in a Series C round of venture funding in a round led by Insight Venture Partners. According to the U.S. Internet Crime Complaint Center (IC3) 2015 annual report, reported internet crimes alone, ranging from personal and corporate data breaches to credit card… Read More
Are you looking to improve your MySQL performance? Application success is often limited by poor MySQL performance. Please join Percona CEO and Founder Peter Zaitsev for this exclusive webinar on Wednesday, July 20th, 2016 at 11:00 AM PDT (UTC – 7) as he presents “Practical MySQL Performance Optimization“.
Peter Zaitsev discusses how to get excellent MySQL performance while being practical. In other words, spending time on what gives you the best return. The webinar updates Peter’s ever-popular Practical MySQL Performance Optimization presentation. It covers the important points for improving MySQL performance. It also includes a discussion of the new tools and features in the latest MySQL 5.7 release, as well as their most important aspects – so you can employ them for maximum database performance.
- MySQL Configuration
- Schema and Queries
- Application Architecture
- MySQL 5.7 New Tools and Features
Peter will highlight practical approaches and techniques for optimizing your time. He will also focus on the queries that are most important for your application. At the end of this webinar, you will know how to optimize MySQL performance in the most practical way.
Peter Zaitsev co-founded Percona and assumed the role of CEO in 2006. As one of the foremost experts on MySQL strategy and optimization, Peter leveraged both his technical vision and entrepreneurial skills to grow Percona from a two-person shop to one of the most respected open source companies in the business. With over 150 professionals in 20 plus countries, Peter’s venture now serves over 3000 customers – including the “who’s who” of internet giants, large enterprises and many exciting startups. Percona was named to the Inc. 5000 in 2013, 2014 and 2015.
Peter was an early employee at MySQL AB, eventually leading the company’s High Performance Group. A serial entrepreneur, Peter co-founded his first startup while attending Moscow State University where he majored in Computer Science. Peter is a co-author of High Performance MySQL: Optimization, Backups, and Replication, one of the most popular books on MySQL performance. Peter frequently speaks as an expert lecturer at MySQL and related conferences, and regularly posts on the Percona Data Performance Blog. He has also been tapped as a contributor to Fortune and DZone, and his recent ebook Practical MySQL Performance Optimization Volume 1 is one of percona.com’s most popular downloads. Peter lives in North Carolina with his wife and two children. In his spare time, Peter enjoys travel and spending time outdoors.
IT giant IBM has just posted its second quarter earnings, where came in at $20.24 billion and non-GAAP earnings per share are $2.95. The numbers beat analysts’ estimates of $20.03 billion in revenue and non-GAAP EPS of $2.89 per share. However, non-GAAP net income is $2.8 billion, down 25% from a year ago (GAAP net income was $2.5 billion, now 29%). And although results are… Read More
A Princeton, New Jersey startup called Arable Labs Inc. recently unveiled a professional-grade crop and weather sensor that’s solar powered, rugged and was designed by Fred Bould, the creative talent behind the Nest thermostat, smoke and carbon monoxide detector, as well as Fitbit, GoPro and Roku products. The Pulsepod, which looks something like the head of a small drum or a… Read More