Dec
13
2017
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Microsoft makes Azure Bot Service generally available for developers

 Microsoft introduced the Azure Bot Framework more than two years ago and companies have been building chatbots for a variety of scenarios ever since. Today, the company made generally available the Microsoft Azure Bot Service and Microsoft Cognitive Language Understanding service (known as LUIS). Read More

Nov
16
2017
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Google launches a paid enterprise edition of its Dialogflow chatbot builder

 Google today announced the beta launch of its enterprise edition of Dialogflow, its tool for building chatbots and other conversational applications. In addition, Dialogflow (both in its free and enterprise version) is now getting built-in support for speech recognition, something that developers previously had to source through the Google Cloud Speech API or similar services. Unsurprisingly,… Read More

Aug
01
2017
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LogMeIn acquires chatbot and AI startup Nanorep for up to $50M

 LogMeIn, the company that provides authentication and other connectivity solutions for those who connect remotely to networks and services, has made another acquisition to expand the products it offers to customers, specifically in its new Bold360 CRM platform, launched in June. The company has picked up Nanorep, a startup out of Israel that develops chatbots and other AI-based tools to… Read More

Jul
20
2017
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Freshdesk owner Freshworks acquires Joe Hukum as it plans a move into chatbots

 After raising $55 million last year to build its business beyond its existing help desk services, today Freshworks (the parent company of Freshdesk) has made an acquisition to help it fill out that strategy. The company has acquired Joe Hukum, a startup out of India that offers a platform for businesses to build their own chatbots. I’ve asked, but the companies are not revealing any terms… Read More

Feb
28
2017
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Pypestream raises $15M for its customer messaging platform

Pypestream Pypestream is announcing that it has raised $15 million in Series A funding. When the startup launched more than a year ago, founder and CEO Richard Smullen was pitching text messaging as the best way for customers to communicate with businesses — specifically, through the Pypestream app, where businesses can create their own accounts with a variety of different “pypes”… Read More

Sep
22
2016
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LinkedIn doubles down on education with LinkedIn Learning, updates desktop site

screen-shot-2016-09-22-at-17-49-43 LinkedIn, the social network for the working world that now has some 450 million members and is in the process of being acquired by Microsoft for $26.2 billion, today took the wraps off its newest efforts to expand its site beyond job hunting and recruitment, its two business mainstays. The company has launched a new site called LinkedIn Learning, an ambitious e-learning portal tailored… Read More

Jun
21
2016
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Never leave Slack with message button bots for using Kayak, Trello, and more

slack-approve-deny Now you can approve expenses, assign deadlines, check flights, and interact with other enterprise tools from inside Slack with its new Message Buttons. Slack is vying to become your always-open portal to work with the biggest update to its API since its December launch. For example, just type “/kayak flights from NYC to BOS on 6/23” and you’ll get shown flight options with… Read More

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