Oct
10
2018
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Google+ for G Suite lives on and gets new features

You thought Google+ was dead, didn’t you? And it is — if you’re a consumer. But the business version of Google’s social network will live on for the foreseeable future — and it’s getting a bunch of new features today.

Google+ for G Suite isn’t all that different from the Google+ for consumers, but its focus is very much on allowing users inside a company to easily share information. Current users include the likes of Nielsen and French retailer Auchan.

The new features that Google is announcing today give admins more tools for managing and reviewing posts, allow employees to tag content and provide better engagement metrics to posters.

Recently Google introduced the ability for admins to bulk-add groups of users to a Google+ community, for example. And soon, those admins will be able to better review and moderate posts made by their employees. Soon, admins will also be able to define custom streams so that employees could get access to a stream with all of the posts from a company’s leadership team, for example.

But what’s maybe more important in this context is that tags now make it easy for employees to route content to everybody in the company, no matter which group they work in. “Even if you don’t know all employees across an organization, tags makes it easier to route content to the right folks,” the company explains in today’s blog post. “Soon you’ll be able to draft posts and see suggested tags, like #research or #customer-insights when posting customer survey results.”

As far as the new metrics go, there’s nothing all that exciting going on here, but G Suite customers who keep their reporting structure in the service will be able to provide analytics to employees so they can see how their posts are being viewed across the company and which teams engage most with them.

At the end of the day, none of these are revolutionary features. But the timing of today’s announcement surely isn’t a coincidence, given that Google announced the death of the consumer version of Google+ — and the bug that went along with that — only a few days ago. Today’s announcement is clearly meant to be a reminder that Google+ for the enterprise isn’t going away and remains in active development. I don’t think all that many businesses currently use Google+, though, and with Hangouts Chat and other tools, they now have plenty of options for sharing content across groups.

Sep
18
2018
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Google’s Work Insights helps businesses better understand how they work

At an event in Tokyo, Google today announced the launch of Work Insights, a new tool that gives businesses more insights into how their employees use the company’s G Suite productivity tools and how teams collaborate using those tools.

In addition, Google is also launching its investigation tool for helping business better secure their data in G Suite into general availability.

“Work Insights is a tool built specifically to help businesses measure and understand the impact of digital transformation within their organizations, driven by G Suite,” Reena Nadkarni, a group product manager for G Suite, explains in today’s announcement. Data is aggregated at the team level (where a team needs to have 10 people or more) to help businesses understand how their employees are adapting G Suite apps.

As enterprises bet on one vendor or the other, there’s always a bit of a transition period and not everybody makes the move quite as quickly as others. Most of these tools, though, only really work when the whole company adopts them. That’s especially true for communication tools like Slack, Hangouts Chat/Meet or Microsoft Teams, but also for productivity tools like G Suite.

The other use cases here, though, is actually far more interesting. Work Insights will also give companies a view of how users on different teams interact with each other (think the marketing and sales teams). If they are working on documents together, then they are probably working well together, too (or just leaving acerbic comments on marketing presentations, but you get the general idea here).

“This insight can help executives identify opportunities to strengthen collaboration and reduce siloes,” Nadkarni writes. Since few executives ever say that they want less collaboration and more siloes, chances are we’ll see quite a few companies adopt these tools.

 

Jul
30
2018
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Google Calendar makes rescheduling meetings easier

Nobody really likes meetings — and the few people who do like them are the ones with whom you probably don’t want to have meetings. So when you’ve reached your fill and decide to reschedule some of those obligations, the usual process of trying to find a new meeting time begins. Thankfully, the Google Calendar team has heard your sighs of frustration and built a new tool that makes rescheduling meetings much easier.

Starting in two weeks, on August 13th, every guest will be able to propose a new meeting time and attach to that update a message to the organizer to explain themselves. The organizer can then review and accept or deny that new time slot. If the other guests have made their calendars public, the organizer can also see the other attendees’ availability in a new side-by-side view to find a new time.

What’s a bit odd here is that this is still mostly a manual feature. To find meeting slots to begin with, Google already employs some of its machine learning smarts to find the best times. This new feature doesn’t seem to employ the same algorithms to proposed dates and times for rescheduled meetings.

This new feature will work across G Suite domains and also with Microsoft Exchange. It’s worth noting, though, that this new option won’t be available for meetings with more than 200 attendees and all-day events.

Jun
19
2018
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Google injects Hire with AI to speed up common tasks

Since Google Hire launched last year it has been trying to make it easier for hiring managers to manage the data and tasks associated with the hiring process, while maybe tweaking LinkedIn while they’re at it. Today the company announced some AI-infused enhancements that they say will help save time and energy spent on manual processes.

“By incorporating Google AI, Hire now reduces repetitive, time-consuming tasks, like scheduling interviews into one-click interactions. This means hiring teams can spend less time with logistics and more time connecting with people,” Google’s Berit Hoffmann, Hire product manager wrote in a blog post announcing the new features.

The first piece involves making it easier and faster to schedule interviews with candidates. This is a multi-step activity that involves scheduling appropriate interviewers, choosing a time and date that works for all parties involved in the interview and scheduling a room in which to conduct the interview. Organizing these kind of logistics tend to eat up a lot of time.

“To streamline this process, Hire now uses AI to automatically suggest interviewers and ideal time slots, reducing interview scheduling to a few clicks,” Hoffmann wrote.

Photo: Google

Another common hiring chore is finding keywords in a resume. Hire’s AI now finds these words for a recruiter automatically by analysing terms in a job description or search query and highlighting relevant words including synonyms and acronyms in a resume to save time spent manually searching for them.

Photo: Google

Finally, another standard part of the hiring process is making phone calls, lots of phone calls. To make this easier, the latest version of Google Hire has a new click-to-call function. Simply click the phone number and it dials automatically and registers the call in call a log for easy recall or auditing.

While Microsoft has LinkedIn and Office 365, Google has G Suite and Google Hire. The strategy behind Hire is to allow hiring personnel to work in the G Suite tools they are immersed in every day and incorporate Hire functionality within those tools.

It’s not unlike CRM tools that integrate with Outlook or GMail because that’s where sales people spend a good deal of their time anyway. The idea is to reduce the time spent switching between tools and make the process a more integrated experience.

While none of these features individually will necessarily wow you, they are making use of Google AI to simplify common tasks to reduce some of the tedium associated with every-day hiring tasks.

Jun
04
2018
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The new Gmail will roll out to all users next month

Google today announced that the new version of Gmail will launch into general availability and become available to all G Suite users next month. The exact date remains up in the air but my guess is that it’ll be sooner than later.

The new Gmail offers features like message snoozing, attachment previews, a sidebar for both Google apps like Calendar and third-party services like Trello, offline support, confidential messages that self-destruct after a set time, and more. It’s also the only edition of Gmail that currently allows you to try out Smart Compose, which tries to complete your sentences for you.

Here is what the rollout will look like for G Suite users. Google didn’t detail what the plan for regular users will look like, but if you’re not a G Suite user, you can already try the new Gmail today anyway and chances are stragglers will also get switched over to the new version at a similar pace as G Suite users.

Starting in July, G Suite admins will be able to immediately transition all of their users to the new Gmail, but users can still opt out for another twelve weeks. After that time is up, all G Suite users will move to the new Gmail experience.

Admins can also give users the option to try the new Gmail at their own pace or — and this is the default setting — they can just wait another four weeks and then Google will automatically give users the option to opt in.

Eight weeks after general availability, so sometime in September, all users will be migrated automatically but can still opt out for another four weeks.

That all sounds a bit more complicated than necessary, but the main gist here is: chances are you’ll get access to the new Gmail next month and if you hate it, you can still opt out for a bit longer. Then, if you still hate it, you are out of luck because come October, you will be using the new Gmail no matter what.

Mar
01
2018
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Dropbox to add native G Suite integration in new partnership with Google

 It’s been an eventful week for Dropbox coming off its announcement last Friday that it was finally going public, but that doesn’t mean the business stops. The company announced plans to partner with Google today to bring native G Suite integration to Dropbox storage. The fact is that more than 50 percent of Dropbox users have a G Suite account — which includes GMail along… Read More

Feb
01
2018
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Google’s Diane Greene says billion-dollar cloud revenue already puts them in elite company

 It has long been believed that the big three in the cloud consisted of AWS, Microsoft and Google, with IBM not doing too badly either. But in its earnings call with analysts today, the company revealed it’s pulling in a billion dollars a quarter in combined cloud revenue. That’s a figure that Google’s Diane Greene says already puts her company on elite footing. Read More

Nov
06
2017
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Salesforce and Google are the latest pals in the cloud

 Salesforce and Google inked a deal today that could provide easier integration between Salesforce tools and Google’s G Suite and Google Analytics. It also named Google as a preferred cloud provider for its core services as part of its international infrastructure expansion. Read More

Sep
07
2017
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Google launches Drive File Stream to replace the Google Drive desktop app for G Suite users

 Google today announced the launch of new desktop application for Google Drive users, called Drive File Stream, which is now available to G Suite customers. The app will serve as a replacement for the Google Drive desktop app that will be shut down for good next year – a far enough date to give enterprise customers plenty of time to make the switch. The company had earlier detailed its… Read More

Feb
28
2017
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Google quietly launches Meet, an enterprise-friendly version of Hangouts

meet-google-hangouts-ios Google has quietly launched a new video conferencing application called Meet by Google Hangouts, which is designed for HD video meetings. The web and mobile application appears to be the latest addition to Google’s lineup of business products known as G Suite, though the product page on the G Suite website listed in the app’s description page on the App Store is not yet live.… Read More

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