Jul
12
2017
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Gong, an AI-based language tool to help sales and customer service reps, nabs $20M

 As artificial intelligence continues its spread into all aspects of computing, many believe that it will be the next big frontier in CRM. Today a startup called Gong.io underscores that trend: the Israeli startup, which has built a tool that uses natural language processing and machine learning to help train and suggest information to sales people and other customer service reps, has raised a… Read More

Jun
15
2017
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Highspot raises $15 million to perfect your sales pitch

 Salespeople have a lot of things to sell and the latest technology can help them sell even more. Do you think you have the perfect pitch? Highspot will tell you if you’re wrong. Or at least that’s their pitch. Highspot’s software analyzes various communications with prospective clients, including presentations, case studies and training videos. Then it provides data about… Read More

May
05
2017
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Growlabs nabs $2.2M to automate outbound sales

 Just six months into its life, Growlabs, a startup using machine intelligence to support outbound sales teams, has raised a $2.2 million seed round. Growlabs helps businesses reduce their customer acquisition costs by enabling smalls sales teams to do more with less. Read More

Mar
21
2017
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LinkedIn steps closer to CRM as it gives Sales Navigator an enterprise boost

 LinkedIn, the social network for the working world that is now owned by Microsoft, is quietly adding more features to fill out some of its bigger ambitions to provide more services to enterprises, tapping into its user base of more than 465 million professionals. The company is adding a new “enterprise” tier to its Sales Navigator product. Read More

Mar
02
2017
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Nimble lands $9 million Series A to simplify contact management in the cloud

Old rolodex. Nimble CEO Jon Ferrara has been around the contacts block a few times. He was the guy who founded Goldmine, the grandaddy of contact databases. For the last several years he has been working at Nimble, a startup with the goal of managing contacts info inside Office 365 and G Suite. Today, his company announced a $9 million Series A round.
The round was led by Imagen Capital Partners with… Read More

Feb
07
2017
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With a $16M Series A, Chorus.ai listens to your sales calls to help your team close deals

1960s 5 EXECUTIVE... Just about everyone can benefit from an extra ear listening in at the right time. And while an ear dedicated to helping me remember the items my housemate asked me to pickup at the store last week has yet to be commercialized into a startup, Chorus.ai is riffing off the concept to deliver a solution to help sales teams close more deals. The Chorus team is announcing a $16 million Series… Read More

Jul
15
2016
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Sales startup Immediately will shut down as team members join New Relic

immediately Immediately, a startup that built mobile sales tools, will be shutting down at the end of the month, while part of the team will move on to cloud-monitoring company New Relic. According to the official announcement, both the Immediately app (which offers a number of features, including phone logging and detecting when emails are opened) and the company’s Gong app (a “pocket… Read More

Jul
15
2016
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Legion Analytics is building bots to automate your sales pitch

robot-customer-service Legion Analytics is looking to make your sales team more productive with the help of artificial intelligence. We covered the startup last year when it was part of Y Combinator’s fellowship program and offered to help companies find sales leads. CEO Jamasen Rodriguez told me that the company’s vision has expanded — it’s not just focused on lead generation anymore, but… Read More

Jul
14
2016
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The 3 biggest sales mistakes enterprise software companies make

bananaoops For early- to mid-stage B2B software and SaaS companies, selling in to the enterprise is hard. Getting enterprise customers to pay for your solution on a repeated and long-term basis without seeing your sales growth stall out? That’s really hard. Welcome to the challenging world of enterprise sales. Many factors are in play, including competitive challenges, timing issues and product… Read More

Jun
15
2016
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Microsoft makes some moves to lift Dynamics CRM marketshare

Space shuttle taking off firing booster rockets Microsoft has been searching for ways to strengthen its flagging Dynamics customer relationship management (CRM) tool, and it made a couple of moves this week (one quite significant) with an eye toward making life easier for sales people and enhancing its marketshare in the process. For starters, you might have heard that Microsoft bought LinkedIn on Monday for a cool $26 billion.… Read More

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