Personal blog of Yzmir Ramirez

Most companies don’t announce their first venture investment after almost 20 years in the business, nor do they announce that round is the equivalent of a good startup’s entire private fundraising history. But Articulate, a SaaS training and development platform, is not your typical company and today it announced a whopping $1.5 billion investment on a $3.75 billion valuation.

You can call it Series A if you must label it, but whatever it is, it’s a hefty investment by any measure. General Atlantic led the round with participation from Blackstone Growth and Iconiq Growth. GA claims it’s one of the largest A rounds ever, and I’m willing to bet it’s right.

CEO Adam Schwartz founded the company with his life savings in 2002 and hasn’t taken a dime of outside investment since. “Our software enables organizations to develop, deliver, and analyze online training that is engaging and effective for enterprises and SMBs,” Schwartz explained.

He says that the company started back in 2002 as a plug-in for PowerPoint. Today it is a software service with the goal of helping enable everyone to deliver training, even if they aren’t a training professional. Articulate actually has two main products, one is a set of tools for companies building training that connects to an enterprise learning management system or LMS. The other is aimed at SMBs or departments in an enterprise.

Its approach seems to be working with the company reporting it has 106,000 customers across 161 countries including every single one of the Fortune 100. Schwartz was loath to share any additional metrics, but did say they hope to use this money to grow 10x over the next several years.

Company president Lucy Suros, who has been with the organization for a decade, says even with this success, they see plenty of opportunity for growth and they felt taking this capital now would really enable them to accelerate.

“We are the most dominant player by far in course authoring apps, but when you look at that whole ecosystem and you think about where companies are in transforming from instructor-led training to online training, they’re still really in the early innings so there’s a lot of opportunity,” she said.

Anton Levy, co-president and managing director at General Atlantic, who is leading the investment for the firm, says that this is a “big, bold, incredible business” and that’s why they’re making an investment of this size and scope. “The reason we’re stepping up in such a large way, and what’s such a large check for us, is because of the business they’ve built, the team they’ve built, and frankly the market opportunity that they’re playing in and their ambition,” he said.

Today the company has 300 employees and they have been working as a remote company long before COVID. With the new capital, that number could triple over the next several years. Suros says that when she started at the company, there were 50 employees, mostly male engineers and she went to work to make it a more diverse work environment.

“We’ve put emphasis and a lot of just structural things in place to ensure that we are bringing more [diverse] people to the table, and then supporting folks once they’re here,” she said. With the new capital, the company announced a lot of new benefits and she said those were developed with the idea of helping break down barriers for under-represented groups in their ranks including covering gender transition-related costs.

She says that one of the benefits of becoming more visible as a company is being able to talk about and their human-centered organization framework, the set of principles the company put in place to define its values. “[We think about] how that can impact the employees and drive human flourishing for its own sake, and that also happens to lead to better business outcomes. But we’re really also interested in it from [the standpoint that] we want to be good and do good in the world and promote human flourishing at work,” she said.

The company seems to have been doing just fine up until now, but with this kind of capital, it aims to take the business to another level, while trying to be good corporate citizens as they do that.

Norwegian company Kahoot originally made its name with a platform that lets educators and students create and share game-based online learning lessons, in the process building up a huge public catalogue of gamified lessons created by its community. Today the startup — now valued at more than $2 billion — is announcing an acquisition to give a boost to another segment of its business: corporate customers.

Kahoot has acquired Danish startup Actimo, which provides a platform for businesses to train and engage with employees. Kahoot said that the purchase is being made with a combination of cash and shares, and works out to a total enterprise value of between $26 million and $33 million for the smaller company, with the sale expected to be completed in October 2020.

It may sound like a modest sum in a tech market where companies are currently and regularly seeing paper valuations in the hundreds of millions at Series A stage, but it also presents a different kind of trajectory both for founders and their investors.

This is actually a strong exit for Actimo, which had raised less than $500,000, according to data from PitchBook. And it puts Actimo under the wing of a company that has been scaling globally fast, finding — like others in the areas of online education and remote working — that the current state of social distancing due to COVID-19 is resulting in a boost to its business.

To give you an idea of the scale and growth of Kahoot, the company says that currently it has over 1 billion “participating players,” on top of some 4.4 billion users in aggregate since first launching the platform in 2013. In the last 12 months, some 200 million games have been played on its platform. In June, when Kahoot announced that it had raised $28 million in funding, it told us that 100 million games had been played.

In light of its growth and the future opportunity — even putting aside the progression of the coronavirus, it looks like remote work and remote learning will at least become a lot more common as a longer-term option — the company has also seen a rise in its valuation. With some of its shares traded on the Merkur Market in Norway, the company currently has a market cap of 18.716 billion Norwegian Krone, which at today’s rates is about $2.08 billion. That figure was $1.4 billion in June.

Kahoot’s targeting of the corporate sector is not new. The company has been building a business in this space for years. It says that in the last 12 months, it logged 2 million sessions across 20 million participating “players” of its corporate training “games,” with some 97% of the Fortune 500 among those users. Customers include the likes of Facebook (for sales training), Oyo (hospitality training and onboarding) and Qualys (for taking polls during a conference), among others.

Critically, while a lot of Kahoot’s audience is in education, it’s corporate that most of the revenues come in —  one reason why it’s keen to grow that segment with more services and users.

The aim with Actimo, Kahoot says, is to build out a product set aimed at helping organisations with company culture — which, with many organisations now going on eight months and counting of entire teams working regularly outside of their physical offices, has grown as a priority.

Keeping a team feeling like a team, and an individual feeling more than a transactional regard for an employer, is not a simple thing in the best of times. Now, as we continue to work physically away from each other, it will take even more tools and efforts to get the balance right.

In that context, Actimo’s solution is just one aspect, but potentially an interesting one: it has built a platform where employees can track the training that they have done or need to do, engage with other co-workers, and provide feedback, and employers can use it to generally track and encourage how employees are engaging across the company and its various efforts. It counts some 200 enterprises, including Circle K, Hi3G and Compass Group, among its customers, and has current ARR of $5 million.

For comparison, Kahoot, in its Q2 financials published in August, reported ARR of $25 million, with invoiced revenue for the quarter at $9.6 million, growing some 317% on the same quarter a year before. The company has also raised some $110 million in private funding from the likes of Microsoft and Disney.

As Kahoot looks to find more than just a transient place in a company’s IT and software fabric — transience of attention always being a risk with anything gaming-based — it makes a lot of sense to pick up Actimo and work on ways of coupling the platform with its other corporate work. You can also imagine a time when it might create a similar kind of dashboard for the educational sector.

“We are excited to welcome the Actimo team to be part of the fast-growing Kahoot! family,” said Kahoot CEO, Eilert Hanoa, in a statement. “This acquisition will further extend Kahoot!’s corporate learning offerings, by providing solutions tailored for the frontline segment, as well as to solidify company culture and engagement among remote and distributed teams in companies of all types and sizes. This continues our expressed ambition to also grow through M&A by adding strategic capabilities that we can leverage across our global platform.”

“We are thrilled to join forces with Kahoot! in our mission to develop next-level solutions that connect remote employees and boost employee engagement and productivity,” said Eske Gunge, CEO at Actimo, in a statement. “Being part of Kahoot! and with our experience from working with innovative and ambitious enterprises across industries, we can together set a new standard for corporate learning and engagement.”

With a large proportion of knowledge workers doing now doing their jobs from home, the need for tools to help them feel connected to their profession can be as important as tools to, more practically, keep them connected. Today, a company that helps do precisely that is announcing a growth round of funding after seeing engagement on its platform triple in the last month.

GO1.com, an online learning platform focused specifically on professional training courses (both those to enhance a worker’s skills as well as those needed for company compliance training), is today announcing that it has raised $40 million in funding, a Series C that it plans to use to continue expanding its business. The startup was founded in Brisbane, Australia and now has operations also based out of San Francisco — it was part of a Y Combinator cohort back in 2015 — and more specifically, it wants to continue growth in North America, and to continue expanding its partner network.

GO1 not disclosing its valuation but we are asking. It’s worth pointing out that not only has it seen engagement triple in the last month as companies turn to online learning to keep users connected to their professional lives even as they work among children and house pets, noisy neighbours, dirty laundry, sourdough starters, and the rest (and that’s before you count the harrowing health news we are hit with on a regular basis). But even beyond that, longer term GO1 has shown some strong signs that speak of its traction.

It counts the likes of the University of Oxford, Suzuki, Asahi and Thrifty among its 3,000+ customers, with more than 1.5 million users overall able to access over 170,000 courses and other resources provided by some 100 vetted content partners. Overall usage has grown five-fold over the last 12 months. (GO1 works both with in-house learning management systems or provides its own.)

“GO1’s growth over the last couple of months has been unprecedented and the use of online tools for training is now undergoing a structural shift,” said Andrew Barnes, CEO of GO1, in a statement. “It is gratifying to fill an important void right now as workers embrace online solutions. We are inspired about the future that we are building as we expand our platform with new mediums that reach millions of people every day with the content they need.”

The funding is coming from a very strong list of backers: it’s being co-led by Madrona Venture Group and SEEK — the online recruitment and course directory company that has backed a number of edtech startups, including FutureLearn and Coursera — with participation also from Microsoft’s venture arm M12; new backer Salesforce Ventures, the investing arm of the CRM giant; and another previous backer, Our Innovation Fund.

Microsoft is a strategic backer: GO1 integrated with Teams, so now users can access GO1 content directly via Microsoft’s enterprise-facing video and messaging platform.

“GO1 has been critical for business continuity as organizations navigate the remote realities of COVID-19,” said Nagraj Kashyap, Microsoft Corporate Vice President and Global Head of M12, in a statement. “The GO1 integration with Microsoft Teams offers a seamless learning experience at a time when 75 million people are using the application daily. We’re proud to invest in a solution helping keep employees learning and businesses growing through this time.”

Similarly, Salesforce is also coming in as a strategic, integrating this into its own online personal development products and initiatives.

“We are excited about partnering with GO1 as it looks to scale its online content hub globally. While the majority of corporate learning is done in person today, we believe the new digital imperative will see an acceleration in the shift to online learning tools. We believe GO1 fits well into the Trailhead ecosystem and our vision of creating the life-long learner journey,” said Rob Keith, Head of Australia, Salesforce Ventures, in a statement.

Working remotely has raised a whole new set of challenges for organizations, especially those whose employees typically have never before worked for days, weeks and months outside of the office.

Some of these have been challenges of a more basic IT nature: getting secure access to systems on the right kinds of machines and making sure people can communicate in the ways that they need to to get work done.

But others are more nuanced and long-term but actually just as important, such as making sure people remain in a healthy state of mind about work. Education is one way of getting them on the right track: professional development is not only useful for the person to do her or his job better, but it’s a way to motivate people, to focus their minds, and take a rest from their routines, but in a way that still remains relevant to work.

GO1 is absolutely not the only company pursuing this opportunity. Others include Udemy and Coursera, which have both come to enterprise after initially focusing more on traditional education plays. And LinkedIn Learning (which used to be known as Lynda, before LinkedIn acquired it and shifted the branding) was a trailblazer in this space.

For these, enterprise training sits in a different strategic place to GO1, which started out with compliance training and onboarding of employees before gravitating into a much wider set of topics that range from photography and design, through to Java, accounting, and even yoga and mindfulness training and everything in between.

It’s perhaps the directional approach, alongside its success, that have set GO1 apart from the competition and that has attracted the investment, which seems to have come ahead even of the current boost in usage.

“We met GO1 many months before COVID-19 was on the tip of everyone’s tongue and were impressed then with the growth of the platform and the ability of the team to expand their corporate training offering significantly in North America and Europe,” commented S. Somasegar, managing director, Madrona Venture Group, in a statement. “The global pandemic has only increased the need to both provide training and retraining – and also to do it remotely. GO1 is an important link in the chain of recovery.” As part of the funding Somasegar will join the GO1 board of directors.

Notably, GO1 is currently making all COVID-19 related learning resources available for free “to help teams continue to perform and feel supported during this time of disruption and change,” the company said.

WorkClout, a graduate of the Y Combinator Winter 2019 cohort, announced today that it has shifted its focus from manufacturing automation to manufacturing performance support and has raised a $2.3 million seed round.

The funding was led by Spider Capital with participation from Y Combinator, Liquid 2, Soma Capital, Pioneer Fund, Mehta Ventures and several individual investors.

When the company launched last year, it was looking at helping customers drive operational efficiency in their processes, but WorkClout founder and CEO Arjun Patel says they were seeing that there was a ceiling in terms of how much efficiency they could squeeze out of work processes using software.

At that point, Patel decided to take a step back and do some research to figure out how WorkClout could best help manufacturing customers with its software-based solutions. After surveying 124 manufacturers, he says that he realized that these companies really needed help training front-line workers, an area he says is called performance support.

“We found that most of the companies were saying that employees are the biggest challenge that they have to face in terms of how to engage them better or how to empower them better, because ultimately they realize people, even if there is automation, are still the driving force for a lot of sectors,” Patel told TechCrunch.

Towards the end of last year, the company built a new tool to help customers train employees for complex front-line tasks. The workers might have a phone or tablet, which shows them how to complete each task, and gives them feedback as they move through a set of tasks. It also enables these workers to communicate with one another and with management about issues they are seeing on the line. Managers can monitor communication and see how workers are doing on a back-end system in the office.

“We gave them the ability to allow employees to capture and share critical information in real time on the factory floor, where the goal is to actually create standardized multimedia and training content for machines, processes and stations, allowing new and existing employees to get better insight into their work, and at the same time, allowing employees to communicate better about problems on the floor and reduce downtime,” he explained.

Patel recognizes that this is a difficult time to pivot, but says he believes it puts the company in a better position to succeed in the long term. He has cut the team from nine to five employees in an effort to run lean for the short term.

He hopes to begin hiring again in the fourth quarter this year or, at the latest, by Q1 next year. He plans to use that time to build out the product and prepare for a big go-to market push whenever the economy begins to rebound.

He sees this money giving him a long runway of 2.5 years with the company’s current burn and revenue rates, and that should give him enough time to wait out the current economic downturn.

Salesforce has been using the notion of trailblazers as a learning metaphor for several years, since it created a platform to teach customers Salesforce skills called Trailhead. Today, the company announced the availability of myTrailhead, a similar platform that enables company to create branded, fully-customizable training materials based on the Trailhead approach.

It’s worth noting that the company originally announced this idea at Dreamforce in November, 2017, and after testing it on 13 pilot customers (including itself) for the last year is making the product generally available today.

While Trailhead is all about teaching Salesforce skills, myTrailhead is about building on that approach to teach whatever other skills a company might find desirable with its own culture, style, branding and methodologies.

It builds on the whole Trailhead theme of blazing a learning trail, providing a gamified approach to self-paced training, where users are quizzed throughout to reinforce the lessons, awarded badges for successfully completing modules and given titles like Ranger for successfully completing a certain number of courses.

By gamifying the approach, Salesforce hopes people will have friendly competition within companies, but it also sees these skills as adding value to an employee’s resume. If a manager is looking for an in-house hire, they can search by skills in myTrailhead and find candidates who match their requirements. Additionally, employees who participate in training can potentially advance their careers with the their enhanced skill sets.

While you can continue to teach Salesforce skills in myTrailhead, it’s really focused on the customization and what companies can add on top of the Salesforce materials to make the platform their own. Salesforce envisions companies using the platform for new employee onboarding, sales enablement or customer service training, but if a company is ambitious, it could use this as a broader training tool.

There is an analytics component in myTrailhead, so management can track when employees complete required training modules, understand how well they are doing as they move through a learning track or recognize when employees have updated their skill sets.

The idea is to build on the Trailhead platform idea to provide companies with a methodology for creating a digital approach learning, which Salesforce sees as an essential ingredient of becoming a modern company. The product is available immediately.

ScopeAR, a graduate of the Y Combinator Summer 2015 class, came to the augmented reality game very early, launching in 2011 when there was very little hardware and most people didn’t understand the technology. But it has managed to hang around long enough for the market and the hardware to finally catch with the founders’ vision of using AR as an advanced training tool in the enterprise.

Today, the company offers a pair of tools. First of all, there is RemoteAR, which CEO and company co-founder Scott Montgomerie describes as “Facetime with AR on top of it.” It allows a technician to virtually look over the shoulder at what a local person is seeing and provide directions and feedback in real time remotely. For example, the expert could circle the cover the technician needs to remove and point to the screws with two virtual arrows.

This could have great utility in any situation where you have an experienced person in the office, who doesn’t want to go on the road on anymore, but can still provide detailed instructions to a novice, acting as a trainer and helper. This is an actual problem in many industries with aging workforces.

Technician working with RemoteAR. Photo: ScopeAR

The second product, called WorkLink, lets you import a 3D CAD model, then associate that model with real equipment. When you put on hardware like Microsoft Hololens, you can see the 3D representation of the equipment and follow along with instructions on how to repair it. It also works with iOS, Android and Windows devices.

One big change since the company was established in 2011 is the variety of platforms you can use for augmented reality. “Last year was the thing where AR took off. Apple got into it with ARKit and Google with ARCore and awareness happened and people saw it was viable,” Montgomerie said.

By creating enterprise use cases like remote assistance and work instructions, the company has been gaining momentum over the last year, and reports tripling its revenue in 2017. Although they aren’t sharing a specific number, it’s fair to say they are growing quickly.

They developed an augmented reality training product early on that resonated with a mining company, and that along with consulting working with the likes of NASA, Boeing and Toyota, helped them stay afloat until things began to really click around AR in recent years, Montgomerie explained.

They also took some time to be part of the Y Combinator Summer 2015 class, and even scored a spot on TechCrunch’s list of favorite Demo Day 2 startups. During the YC experience, they developed the first version of RemoteAR. WorkLink followed a year later.

So far the company has taken on a fairly modest amount of investment with Montgomerie reporting three seed rounds including $2 million right after Y Combinator, $1.7 million last May and another $2 million this past December. If the company continues to grow at this rate, it’s a good bet they will be looking for a Series A at some point to help scale the company further.

Too often developers and DBAs struggle to pinpoint the root cause of MySQL database performance issues, and then spend too much time in trying to fix them. Wouldn’t it be great to bypass wasted guesswork and get right to the issue?

In our upcoming webinar Tired of MySQL Making You Wait? we’re going to help you discover how to significantly increase the performance of your applications and reduce database response time.

In this webinar, Principal Architect Alexander Rubin and Database Evangelist Janis Griffin will provide the key steps needed to identify, prioritize, and improve query performance.

They will discuss the following topics:

• Wait time analytics using Performance / Information schemas
• Monitoring for performance using DPA
• Explaining plan operations focusing on temporary tables and filesort
• Using indexes to optimize your queries
• Using loose and tight index scans in MySQL

WHEN:

Thursday, January 7, 2016 10:00am Pacific Standard Time (UTC – 8)

PRESENTERS:

Alexander Rubin, Principal Consultant, Percona

Janis Griffin, Database Evangelist, SolarWinds

Register now!

Professional Screen Recording / Screencast Template 1280×720

Whilst not directly related to MySQL, it may be helpful to post (and open source at the same time) the HD screen recording/screencast template I’ve been using to create the MySQL QA series.

If you’ve never recorded a screencast before, or if you’d like to improve your screen recordings, this short blog post will get you started/help you along the way!

Here’s what you need;
1. Software Budget: $0. Really! All required software is free, provided you have Microsoft Windows to use it on!
2. A reasonable quality headset. I can recommend (and use) a Microsoft LifeChat LX-3000 or similar (~$40)
3. The attached template (right-click the image above and select ‘Save Link/Image As…’ or similar)

Here’s how to get started;
1. Install Microsoft Visual C++ 2010 Redistributable Package (x86) from here.
2. Install CamStudio 2.7 or higher. CamStudio can be downloaded from http://camstudio.org/
3. Install CamStudioCodec 1.5 or higher (a good quality codec, available from the same website as in step 2).
4. Use a 1600×900 or higher screen resolution to match the template size (or you can also edit the template).
5. Set the Professional Screen Recording / Screencast Template (right click & save) as your background.
6. Make the settings/follow the instructions as per the template (tip: read everything first before you start).
7. You can scale your to-be-recorded window to match the black frame (and one of the settings as shown in the template makes CamStudio match the recording size exactly to that frame). The black frame ensures that any slight pixel-mismatch still shows nicely in the resulting video.
8. You may like to install a screen marking tool like DemoHelper or ScreenMarker.

If you followed the steps above you will have already covered the blue (top right) “Installation/use” steps nr’s 1-5, and you can now continue with the red steps 1-8 (and read the additional blue tips 1-4).

There’s quite a bit to it, but if you get it setup right the quality will be great!

I hope to see more technical how-to video’s on this and other blogs in the future!

Enjoy!

The post Like my MySQL QA series? Here’s how to record your own! appeared first on MySQL Performance Blog.

 McDonald’s announced a partnership with General Assembly today at South by Southwest. They are launching a pilot program in which a small subset of McDonald’s employees can take one of two GA courses and receive a monthly stipend for the duration of the courses. Interested employees will have to take an aptitude test to determine their fitness for the program, but once… Read More

From left: Liz van Dijk, Frédéric Descamps and Kenny Gryp

If you’re following this blog, it’s quite likely you’re already aware of the Percona Live London 2014 conference coming up in just a few days. Just in case, though (you know, if you’re still looking for an excuse to sign up), I wanted to put a spotlight on the tutorial to be delivered by my esteemed colleagues Frédéric Descamps (@lefred) and Kenny Gryp (@gryp), and myself.

The past two years at Percona we’ve been spending a substantial amount of time working with customers taking their first steps into creating Highly Available MySQL environments built on Galera. Percona XtraDB Cluster allows you to get it up and running very fast, but as any weathered “HA” DBA will tell you, building the cluster is only the beginning. (Percona XtraDB Cluster is an open source (free) high-availability and high-scalability solution for MySQL clustering.)

Any cluster technology is likely to introduce a great amount of complexity to your environment, and in our tutorial we want to show you not only how to get started, but also how to avoid many of the operational pitfalls we’ve encountered. Our tutorial, Percona XtraDB Cluster in a nutshell, will be taking place on Monday 3 November and is a full-day (6 hours) session, with an intense hands-on approach.

We’ll be covering a great deal of practical topics, such as:

• Things to keep in mind when migrating an existing environment over to PXC
• How to manage and maintain the cluster, keeping it in good shape
• Load balancing requests across the cluster
• Considerations for deploying PXC in the cloud

Planning on attending? Be sure to come prepared! Given the hands-on approach of the tutorial, make sure you bring your laptop with enough disk space (~20GB) and processing power to run at least 4 small VirtualBox VM’s.

We look forward to seeing you there!

The post Get a handle on your HA at Percona Live London 2014 appeared first on MySQL Performance Blog.