Personal blog of Yzmir Ramirez

Accord opened up its previously announced $6 million seed round to accept over $1 million from a group of CEOs and sales leads at companies they are working with to officially launch its business-to-business sales platform.

Brothers Ross and Ryan Rich co-founded the San Francisco-based company in 2019 with Wayne Pan to create a customer collaboration platform that, in the words of CEO Ross Rich, “makes the process of buying and selling suck less.”

The average sales deal can involve 14 people, just on the buyer side, which means teams do a lot of “herding cats” in order to drive consensus on sales, he said.

Instead, Accord’s application provides shared next steps and milestones for buying and selling teams to align on so that the right people are looped in at the right time.

“Our unique approach is helping management and sales, but also helping the buyer, which is how you build a relationship,” Ross Rich explained. “Before COVID, you could go onsite, but now you can’t do that. You also have to adjust to the buyer’s expectations, and with business-to-consumer, everything is ‘now and immediate.’ ”

The company’s target market is technology startups, but Ross Rich said Accord is now attracting interest from medical device companies and others where there is no software that bridges the gap between external parties.

Over the past six months, Accord doubled its team and was approached by multiple companies with acquisition offers. However, just a year-and-a-half into the company Rich said he is not entertaining those kinds of offers just yet.

“We have barely scratched the surface and would be selling ourselves short not having had a swing at it,” he added.

The company decided to focus on non-institutional investors when it raised this uncapped round, opting not to grow the board, Rich said.

Instead, it gathered a group of CEOs and sales leads from companies it works with — people who were getting it and seeing the value, including Mike Murchison, co-founder and CEO of Ada Support, who said via email that Ada’s B2B growth “exploded in part because of our focus on being a true partner — not simply a vendor — to our clients.” He added that Accord made it easy for Ada’s sales teams to offer a collaborative buying process.

Another investor, Stephanie Schatz, one of Accord’s advisors, said via email she got in on the round due to Ross Rich having “all the right ingredients for a successful founder,” and the product, which she said was taking into account how people want to buy.

“Ross has intelligence, drive, passion, vision and charisma, but on top of that, I have found that he has excellent instincts for leading a team and building a generational company,” she added. “Accord offers CEOs and sales leaders the opportunity to build a high-performing sales team from the very beginning that truly puts customers at the center.”

The new funding will go toward the general launch of the platform and adding to its team of 13. Rich expects a Series A round to quickly follow.

The founders of Accord, an early-stage startup focused on bringing order to B2B sales, are not your typical engineer founders. Instead, the two brothers, Ross and Ryan Rich, worked as sales reps seeing the problems unique to this kind of sale firsthand.

In November 2019, they decided to leave the comfort of their high-paying jobs at Google and Stripe to launch Accord and build what they believe is a missing platform for B2B sales, one that takes into account the needs of both the sales person and the buyer.

Today the company is launching with a $6 million seed round from former employer Stripe and Y Combinator. It should be noted that the founders applied to YC after leaving their jobs and impressed the incubator with their insight and industry experience, even though they didn’t really have a product yet. In fact, they literally drew their original idea on a piece of paper.

The original prototype was just a drawing of their idea. Image Credits: Accord

Recognizing they had the sales skills, but lacked programming chops, they quickly brought in a third partner, Wayne Pan, to bring their idea to life. Today, they have an actual working program with paying customers. They’ve created a kind of online hub for B2B salespeople and buyers to interact.

As co-founder Ross Rich points out, these kinds of sales are very different from the consumer variety, often involving as many as 14 people on average on the buyer side. With so many people involved in the decision-making process, it can become unwieldy pretty quickly.

“We provide within the application shared next steps and milestones to align on and that the buyer can track asynchronously, a resource hub to avoid sorting through those hundreds of emails and threads for a single document or presentation and stakeholder management to make sure the right people are looped in at the right time,” Rich explained.

Accord also integrates with the company CRM like Salesforce to make sure all of that juicy data is being tracked properly in the sales database. At the same time, Rich says the startup wants this platform to be a place for human interaction. Instead of an automated email or text, this provides a place where humans can actually interact with one another, and he believes that human element is important to help reduce the complexity inherent in these kinds of deals.

With $6 million in runway and a stint at Y Combinator under their belts, the founders are ready to make a more concerted go-to-market push. They are currently at nine people, mostly engineers aside from the two sales-focused founders. He figures to be bringing in some new employees this year, but doesn’t really have a sense of how many they will bring on just yet, saying that is something that they will figure out in the coming months.

As they do that, they are already thinking about being inclusive with several women on the engineering team, recognizing if they don’t start diversity early, it will be more difficult later on. “[Hiring a diverse group early] only compounds when you get to nine or 10 people and then when you’re talking to someone and they are wondering, ‘Do I trust this team and is that a culture where I want to work?’ He says if you want to build a diverse and inclusive workplace, you have to start making that investment early.

It’s early days for this team, but they are building a product to help B2B sales teams work more closely and effectively with customers, and with their background and understanding of the space, they seem well-positioned to succeed.