Feb
22
2018
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Customer service bot startup Agent IQ announces $6.3 million Series A led by Sierra Ventures

 If you’ve tried to deal with a bot before you can speak to a human customer service rep, you know how frustrating that process can sometimes be. Sure, there are basic tasks that can free up a human rep to handle the more difficult matters, but it can be exasperating when there is no easy way to talk to a person. Agent IQ, a startup that has developed customer service bots, acknowledges… Read More

Feb
22
2018
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Feature Labs launches out of MIT to accelerate the development of machine learning algorithms

 Feature Labs, a startup with roots in research begun at MIT, officially launched today with a set of tools to help data scientists build machine learning algorithms more quickly. Co-founder and CEO Max Kanter says the company has developed a way to automate “feature engineering,” which is often a time consuming and manual process for data scientists. “Feature Labs helps… Read More

Feb
21
2018
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Onward helps businesses automate their customer service

Onward team How much can customer service be automated? Onward has some straightforward targets — 40 percent of tickets and 40 percent of messages should be automated, and average response times should be 40 seconds on average. Read More

Feb
13
2018
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Pulse Q&A wants to transform the way we gather data from CIOs

 Lots of companies need to understand what CIOs are thinking, but it’s hard to get a group of busy people to give meaningful answers about the products they use or their budget priorities in public forums for obvious reasons. Pulse Q&A is a new company in the Y Combinator Winter 2018 class that wants to change how we gather and share this valuable information. “Imagine you had… Read More

Feb
12
2018
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Amazon may be developing AI chips for Alexa

 The Information has a report this morning that Amazon is working on building AI chips for the Echo, which would allow Alexa to more quickly parse information and get those answers. Read More

Jan
23
2018
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Tradeshift Frontiers innovation lab hopes to drive blockchain adoption in the global supply chain

Today, Tradeshift, a procure-to-pay supply chain management platform for SMBs and enterprise, announced Tradeshift Frontiers.  Frontiers is an innovation lab and incubator that will focus on transforming supply chains through emerging technologies such as distributed ledgers, artificial intelligence, and the internet of things. “The use cases we’re working through Frontiers cover… Read More

Jan
23
2018
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Element AI opens London outpost with focus on ‘AI for good’

 Element AI — which last year raised $102 million to build an incubator-meets-consultancy to work with multiple businesses as they launch new services and systems based on artificial intelligence — is entering the next phase of its growth this week. The Canadian startup — co-founded by Jean-François Gagné, Nicolas Chapados, and Yoshua Bengio — is opening an outpost… Read More

Jan
09
2018
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IBM led on patents in 2017, Facebook broke into top 50 for the first time

 Patents may sometimes get a bad rap for how they are abused (and misused) by some companies for commercial gain, but they also remain a marker of how a tech company is progressing with its R&D and pushing ahead on innovation. For one measure of that advance, today, IFI Claims, the patent analytics firm, published its 2017 list of companies with the most U.S. patents assigned for the year.… Read More

Jan
04
2018
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Google Cloud launches preemptible GPUs with a 50% discount

google data center Google Cloud today announced the launch of preemptible GPUs. Like Google’s preemptible VMs (and AWS’s comparable spot instances), these GPUs come at a significant discount — in this case, 50 percent. But in return, Google may shut them down at any point if it needs these resources. All you get is a 30-second warning. You also can only use any given preemptible GPU for up to… Read More

Dec
14
2017
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Andrew Ng’s Landing.ai wants to bring artificial intelligence to the manufacturing industry, starting with Foxconn

 AI pioneer Andrew Ng is probably best known for his work on the Google Brain project and for leading Baidu’s AI group. After leaving Baidu earlier this year, it wasn’t quite clear what exactly Ng was up to, but today he announced the launch of Landing.ai, a new startup that focuses on bringing artificial intelligence to the manufacturing industry. Read More

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