Personal blog of Yzmir Ramirez

 Last week, we reported that UiPath, a startup out of Romania building AI-based services for enterprises in the area of robotic process automation (RPA) — helping businesses automate mundane tasks in back-office IT systems — was about to close a big round, upwards of $120 million at a $1 billion-plus valuation. Today, the company is making it official (and officially… Read More

 How much can customer service be automated? Onward has some straightforward targets — 40 percent of tickets and 40 percent of messages should be automated, and average response times should be 40 seconds on average. Read More

 Last fall at Oracle OpenWorld, chairman Larry Ellison showed he was a man of the people by comparing the company’s new autonomous database service to auto-pilot on his private plane. Regardless, those autonomous capabilities were pretty advanced, providing customers with a self-provisioning, self-tuning and self-repairing database. Today, Oracle announced it was expanding that… Read More

 HashiCorp is probably best known for Terraform, its open-source tool for automatically provisioning infrastructure by describing it as code. But the company also offers a whole range of additional open-source security tools and products that enable multi-cloud deployments, as well as enterprise versions of these tools that add features for larger teams on top of these free versions. Read More

 Cloud-based communication and collaboration platforms are the name of the game today in enterprise software, and now one of the still-independent leaders in that space is announcing a significant round at a hefty price to ride the wave of growth. Smartsheet, the Bellevue, Washington-based startup that has built spreadsheet software that lets people set and manage tasks and work across teams… Read More