May
14
2019
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New Relic takes a measured approach to platform overhaul

New Relic, the SaaS applications performance management platform, announced a major update to that platform today. Instead of ripping off the Band-Aid all at once, the company has decided to take a more measured approach to change, giving customers a chance to ease into it.

The new platform, called New Relic One, has been designed to replace the original platform, which was developed over the previous decade. The company says that by moving slowly to the new platform, customers will be able to take advantage of new features that it couldn’t have built on the old platform without having to learn a new a way of working.

Jim Gochee, chief product officer at New Relic, says that all of the existing tooling and functionality will eventually be ported over or reimagined on top of New Relic One. “What it is under the covers for us is a new technology stack and a new platform for our offering. We are still running our existing technology stack with our existing products. So we’re [essentially] running two platforms in two stacks in parallel, but all of the new stuff is going to be built on New Relic One over time,” he explained.

By redesigning the existing platform from scratch, New Relic created a new, modern, more extensible model that will allow it to plug in new functionality more easily over time, and eventually even allow customers to do the same thing. For now, it’s about changing what’s happening under the hood and providing a new user experience in a redesigned user interface.

“New Relic One is very pluggable and extensible, which makes it easier for our own teams to build on, and to extend and expand, and also down the road we will eventually get to the point where partners and customers will be able to extend our UI themselves, which is something that we’re very excited about,” he said.

Among the new features is support for AWS Lambda, the company’s serverless offering. It also enables users to search across multiple accounts. It’s not unusual for customers to be monitoring multiple accounts and sub-accounts. With New Relic One, customers can now search across these accounts and find if issues have cascaded more easily.

In a blog post introducing the new platform, CEO Lew Cirne acknowledged the growing complexity of the monitoring landscape, something the new platform has been specifically designed to address.

“Unlike today’s fragmented tools that can deliver a bag of charts and metrics with a bunch of seemingly unrelated numbers, New Relic One is designed to cut through complexity, provide context, and let you see across artificial organizational boundaries so you can quickly find and fix problems,” Cirne wrote.

Nancy Gohring, a senior analyst at 451 Research, says this flexibility is a key strength of the new approach. “One of the most important updates here is the reworked data model which allows New Relic to offer customers more flexibility in how they can search the operations data they’re collecting and build dashboards. This kind of flexibility is more important in modern app environments that are more complex and dynamic than they used to be. Everyone’s environment is different and digging for the cause of a problem is more complicated than it used to be,” Gohring told TechCrunch. The new ability to search across accounts should help with that.

She concedes that having parallel platforms is not ideal, but sees why the company chose to go this route. “Having two UIs is never great. But the approach New Relic is taking lets them get something totally new out all at once, rather than spending time gradually introducing it. It will let customers try out the new stuff at their own pace,” she said.

New Relic One goes live tomorrow, and will be available at no additional cost to New Relic subscribers.

May
14
2018
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AWS introduces 1-click Lambda functions app for IoT

When Amazon introduced AWS Lambda in 2015, the notion of serverless computing was relatively unknown. It enables developers to deliver software without having to manage a server to do it. Instead, Amazon manages it all and the underlying infrastructure only comes into play when an event triggers a requirement. Today, the company released an app in the iOS App Store called AWS IoT 1-Click to bring that notion a step further.

The 1-click part of the name may be a bit optimistic, but the app is designed to give developers even quicker access to Lambda event triggers. These are designed specifically for simple single-purpose devices like a badge reader or a button. When you press the button, you could be connected to customer service or maintenance or whatever makes sense for the given scenario.

One particularly good example from Amazon is the Dash Button. These are simple buttons that users push to reorder goods like laundry detergent or toilet paper. Pushing the button connects to the device to the internet via the home or business’s WiFi and sends a signal to the vendor to order the product in the pre-configured amount. AWS IoT 1-Click extends this capability to any developers, so long as it is on a supported device.

To use the new feature, you need to enter your existing account information. You configure your WiFi and you can choose from a pre-configured list of devices and Lambda functions for the given device. Supported devices in this early release include AWS IoT Enterprise Button, a commercialized version of the Dash button and the AT&T LTE-M Button.

Once you select a device, you define the project to trigger a Lambda function, or send an SMS or email, as you prefer. Choose Lambda for an event trigger, then touch Next to move to the configuration screen where you configure the trigger action. For instance, if pushing the button triggers a call to IT from the conference room, the trigger would send a page to IT that there was a call for help in the given conference room.

Finally, choose the appropriate Lambda function, which should work correctly based on your configuration information.

All of this obviously requires more than one click and probably involves some testing and reconfiguring to make sure you’ve entered everything correctly, but the idea of having an app to create simple Lambda functions could help people with non-programming background configure buttons with simple functions with some training on the configuration process.

It’s worth noting that the service is still in Preview, so you can download the app today, but you have to apply to participate at this time.

Oct
12
2016
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Serverless raises $3M to help developers go serverless

fb_data_center_tour-6 Serverless offers developers an open source framework that allows them to more easily write applications for platform like AWS Lambda and — in the near future — Microsoft’s Azure Functions and Google’s Cloud Functions. The company today announced that its framework is now out of beta and that it has raised a $3 million seed round led by Trinity Ventures. The… Read More

Sep
01
2016
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Serverless is the new multitenancy

Dataplace, Alblasserdam Multitenancy was the single-biggest technology breakthrough in SaaS. It not only allowed for higher gross margins, it made it viable to serve small and medium businesses with world-class software? — ?at a profit. Similarly, serverless compute is both a new way of building apps and a new way of consuming and paying for it. Serverless takes the promise of multitenancy to a whole new level. Read More

Nov
24
2015
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AWS Lambda Makes Serverless Applications A Reality

Drawing of 3 programmers connected to cloud. Most companies today develop applications and deploy them on servers — whether on-premises or in the cloud. That means figuring out how much server, storage and database power they need ahead of time, and deploying all of the hardware and software it takes to run the application. Suppose you didn’t want to deal with all of that and were looking for a new model that handled all of… Read More

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