May
08
2018
--

BotChain wants to put bot-to-bot communication on the blockchain

Increasingly we are going to be having bots conducting business on a company’s behalf. As that happens, it is going to require a trust mechanism to ensure that bot-to-bot communication is legitimate. BotChain, a new startup out of Boston wants to be the blockchain for registering bots.

The new blockchain, which is built on Ethereum, is designed to register and identify bots and provide a way for companies to collaborate between bots with auditing capabilities built in. BotChain has the potential to become a standard way of sharing data between bots in a trusted way.

The idea is to have an official and sanctioned place for companies to register their bots securely. As the organization describes it, “BotChain offers bot developers, enterprises, software companies, and system integrators the critical systems, standards, and means to validate, certify, and manage the millions of bots and billions of transactions powered by AI.

Photo: allanswart

The company was created by the team at Talla, a bot startup in Cambridge, but the goal is to open this up to much larger community of partners and expand. In fact, early partners include Gupshup, a platform for developers and Howdy.ai, B2B enterprise bot developers along with Polly, CareerLark, Disco (formerly Growbot), Zoom.ai, and Botkeeper.

BotChain is the brainchild of Rob May, who is CEO at Talla. He was formerly co-founder and CEO at Backupify, which was sold to Datto in 2014. He recognized that as bot usage increases, there needed to be a system in place to help companies using bots to exchange information, and eventually even digital currencies to complete transactions in a fully digital context.

May believes that blockchain is the best solution to build this trust mechanism because of the ledger’s nature as an immutable and irrefutable record. If the entities on the blockchain agree to work with one another, and the other members allow it, there should be an element of confidence inherent in that.

He points to other advantages such as being decentralized so that no single company can control the data on the blockchain, and of course nobody can erase a record once it’s been written to the chain. It also provides a way for bots to identify one another in an official way and for participating companies to track transactions between bots.

Talla opened this up to a community of users because it wants BotChain to be a standard way for bots to exchange information. Whether that happens or not remains to be seen, but these types of projects could be important building blocks as companies look for ways to conduct business confidently, even when there are no humans involved.

BotChain has raised $5 million USD in a private token sale to institutional investors such as Galaxy Digital, Pillar, Glasswing and Avalon, according to the company.

In addition, they will be conducting another token pre-sale starting this Friday to raise additional funds from community stakeholders. “This token sale is a way to give [our community] access. Purchasing these tokens allows users to start registering their assets and create chains of immutable records of what their machines have done,” May explained. He said the company expects to sell about $20 million worth of tokens this year.

You can learn more about Botchain from this video:

Feb
22
2018
--

Customer service bot startup Agent IQ announces $6.3 million Series A led by Sierra Ventures

 If you’ve tried to deal with a bot before you can speak to a human customer service rep, you know how frustrating that process can sometimes be. Sure, there are basic tasks that can free up a human rep to handle the more difficult matters, but it can be exasperating when there is no easy way to talk to a person. Agent IQ, a startup that has developed customer service bots, acknowledges… Read More

Feb
14
2018
--

Stealth Security reels in $8 million investment from Shasta Ventures to root out bad bots

 We live in world where bots are operating all over the internet. Like Glinda in the Wizard of Oz asking Dorothy if she is a good witch or a bad witch, network admins simply want to determine if a bot is there to help or harm. It’s not always easy to know. That’s where Stealth Security comes in. The 4-year old startup wants to help you defend against automated bot attacks. Today,… Read More

Nov
06
2017
--

Salesforce to offer more customized AI with myEinstein

 It’s been just over a year since Salesforce introduced Einstein, a set of artificial intelligence technologies that are designed to underlie and enhance the Salesforce product set. Today, at Dreamforce, the company’s enormous customer conference taking place this week in San Francisco, it announced myEinstein, a package of tools it created to help developers and Salesforce… Read More

Oct
04
2017
--

Apple ‘acqui-hired’ the team from messaging assistant Init.ai to work on Siri

 Earlier this week, a small startup called Init.ai announced that it soon would be discontinuing its service — a smart assistant for customer representatives to parse and get better insights from their interactions with users, as well as automate some of the interactions — because the team was (according to a notice on the site) “joining a project that touches the lives of… Read More

Jul
20
2017
--

Freshdesk owner Freshworks acquires Joe Hukum as it plans a move into chatbots

 After raising $55 million last year to build its business beyond its existing help desk services, today Freshworks (the parent company of Freshdesk) has made an acquisition to help it fill out that strategy. The company has acquired Joe Hukum, a startup out of India that offers a platform for businesses to build their own chatbots. I’ve asked, but the companies are not revealing any terms… Read More

Nov
15
2016
--

Sisense announces bots for Slack, Skype, Facebook Messenger and Telegram

Facebook Sisense bot Sisense, a company which helps customers link multiple data sources and summarize them in a single dashboard view, has not shied away from experimenting with new ways of interacting with the data inside its business intelligence product. Earlier this year, it announced integration with the Amazon Echo, enabling users to simply ask Alexa for certain data. Today, the company announced new… Read More

Sep
08
2016
--

Blackstorm raises $33.5M to help developers get their apps everywhere beyond the App Store

img_3742 Managing the App Store can be one of the most difficult experiences for new developers. Getting noticed is hard, the experience isn’t that great, and now Apple is allowing search ads. And to make things more interesting, there’s a lot of interest in different platforms beyond traditional apps — including messaging bots. Eventually, there will have to be a way to… Read More

Aug
09
2016
--

Pingpad hitches wagon to Slack with new collaboration tool aimed at enterprise

Young business people collaborating on project. Today, Pingpad, which launched last year as a consumer mobile app, did an about-face, announcing it has built a collaboration tool on top of the popular Slack enterprise communications platform. It shut down the consumer mobile app recently to concentrate on this approach.
Ross Mayfield, one of the founders of PingPad, has been around since the earliest days of Enterprise 2.0, founding… Read More

Jul
15
2016
--

Legion Analytics is building bots to automate your sales pitch

robot-customer-service Legion Analytics is looking to make your sales team more productive with the help of artificial intelligence. We covered the startup last year when it was part of Y Combinator’s fellowship program and offered to help companies find sales leads. CEO Jamasen Rodriguez told me that the company’s vision has expanded — it’s not just focused on lead generation anymore, but… Read More

Powered by WordPress | Theme: Aeros 2.0 by TheBuckmaker.com