Mar
12
2018
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Twilio launches Flex, a fully programmable contact center

 Earlier this year we reported that Twilio was going to launch a full contact center solution called Flex on March 12 — lo and behold, today is March 12 and Twilio today announced the launch of Flex at the Enterprise Connect conference in Orlando. Flex brings together virtually every part of the existing Twilio infrastructure and platform for developers that already power nearly 40… Read More

Jul
12
2015
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Support Center Software Ameyo Nabs $5M To Expand Into The U.S.

call center Ameyo, a Gurgaon-based startup that makes software for customer support and sales centers, has raised a Series A of $5 million from Forum Synergies. The company, which already has customers throughout Asia, the Middle East, and Africa, plans to use the capital to expand into the United States. Read More

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