Jan
06
2020
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BigID bags another $50M round as data privacy laws proliferate

Almost exactly 4 months to the day after BigID announced a $50 million Series C, the company was back today with another $50 million round. The Series C extension came entirely from Tiger Global Management. The company has raised a total of $144 million.

What warrants $100 million in interest from investors in just four months is BigID’s mission to understand the data a company has and manage that in the context of increasing privacy regulation including GDPR in Europe and CCPA in California, which went into effect this month.

BigID CEO and co-founder Dimitri Sirota admits that his company formed at the right moment when it launched in 2016, but says he and his co-founders had an inkling that there would be a shift in how governments view data privacy.

“Fortunately for us, some of the requirements that we said were going to be critical, like being able to understand what data you collect on each individual across your entire data landscape, have come to [pass],” Sirota told TechCrunch. While he understands that there are lots of competing companies going after this market, he believes that being early helped his startup establish a brand identity earlier than most.

Meanwhile, the privacy regulation landscape continues to evolve. Even as California privacy legislation is taking effect, many other states and countries are looking at similar regulations. Canada is looking at overhauling its existing privacy regulations.

Sirota says that he wasn’t actually looking to raise either the C or the D, and in fact still has B money in the bank, but when big investors want to give you money on decent terms, you take it while the money is there. These investors clearly see the data privacy landscape expanding and want to get involved. He recognizes that economic conditions can change quickly, and it can’t hurt to have money in the bank for when that happens.

That said, Sirota says you don’t raise money to keep it in the bank. At some point, you put it to work. The company has big plans to expand beyond its privacy roots and into other areas of security in the coming year. Although he wouldn’t go into too much detail about that, he said to expect some announcements soon.

For a company that is only four years old, it has been amazingly proficient at raising money with a $14 million Series A and a $30 million Series B in 2018, followed by the $50 million Series C last year, and the $50 million round today. And Sirota said, he didn’t have to even go looking for the latest funding. Investors came to him — no trips to Sand Hill Road, no pitch decks. Sirota wasn’t willing to discuss the company’s valuation, only saying the investment was minimally diluted.

BigID, which is based in New York City, already has some employees in Europe and Asia, but he expects additional international expansion in 2020. Overall the company has around 165 employees at the moment and he sees that going up to 200 by mid-year as they make a push into some new adjacencies.

Nov
14
2019
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Adobe announces GA of customer data platform

The customer data platform (CDP) is the newest tool in the customer experience arsenal as big companies try to help customers deal with data coming from multiple channels. Today, Adobe announced the general availability of its CDP.

The CDP is like a central data warehouse for all the information you have on a single customer. This crosses channels like web, email, text, chat and brick and mortar in-person visits, as well as systems like CRM, e-commerce and point of sale. The idea is to pull all of this data together into a single record to help companies have a deep understanding of the customer at an extremely detailed level. They then hope to leverage that information to deliver highly customized cross-channel experiences.

The idea is to take all of this information and give marketers the tools they need to take advantage of it. “We want to make sure we create an offering that marketers can leverage and makes use of all of that goodness that’s living within Adobe Experience platform,” Nina Caruso, product marketing manager for Adobe Audience Manager, explained.

She said that would involve packaging and presenting the data in such a way to make it easier for marketers to consume, such as dashboards to deliver the data they want to see, while taking advantage of artificial intelligence and machine learning under the hood to help them find the data to populate the dashboards without having to do the heavy lifting.

Beyond that, having access to real-time streaming data in one place under the umbrella of the Adobe Experience Platform should enable marketers to create much more precise market segments. “Part of real-time CDP will be building productized primo maintained integrations for marketers to be able to leverage, so that they can take segmentations and audiences that they’ve built into campaigns and use those across different channels to provide a consistent customer experience across that journey life cycle,” Caruso said.

As you can imagine, bringing all of this information together, while providing a platform for customization for the customer, raises all kinds of security and privacy red flags at the same time. This is especially true in light of GDPR and the upcoming California privacy law. Companies need to be able to enforce data usage rules across the platform.

To that end, the company also announced the availability of Adobe Experience Platform Data Governance, which helps companies define a set of rules around the data usage. This involves “frameworks that help [customers] enforce data usage policies and facilitate the proper use of their data to comply with regulations, obligations and restrictions associated with various data sets,” according to the company.

“We want to make sure that we offer our customers the controls in place to make sure that they have the ability to appropriately govern their data, especially within the evolving landscape that we’re all living in when it comes to privacy and different policies,” Caruso said.

These tools are now available to Adobe customers.

Sep
25
2019
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Segment’s new privacy portal helps companies comply with expanding regulations

With the EU’s sweeping GDPR privacy laws and the upcoming California Consumer Privacy ACT (CCPA), companies have to figure out how to deal with keeping private data private — or face massive fines. Segment announced a new Privacy Portal today that could help companies trying to remain in compliance.

Segment CEO and co-founder Peter Reinhardt says companies have built a false dichotomy between personalization and privacy, and he says that it doesn’t have to be that way. “We’ve noticed that a lot of companies feel this tension between privacy and growth. They basically see a paradox between being either privacy-respectful versus providing a very personalized experience,” he said.

The new Privacy Portal is designed to be a central place where customers can sort their data in an automated way and create an inventory of what data they have inside the company. “By introducing a single point of collection for all the data, it creates a choke point on the data collection to allow you to actually govern that, a single place to inspect, monitor, alert and have an inventory of all the data that you’re collecting, so that you can ensure that it’s compliant, and so that you can ensure that you’ve got consent, and all of those things,” he said.

The way this works is that as the data comes into the portal, it automatically gets put into a bucket based on the level of concern about it. “We are basically giving customers monitoring and a consolidated view over all of the different data points that are coming in. So we have matches that basically look for things that might be PII, and we automatically grade most of them with green, yellow or red in terms of the level of potential concern,” Reinhardt explained.

On top of that, companies can apply policies, based on the grades, say letting anything that’s green or yellow through, but preventing any red data (PII) from being shared with other applications.

In addition, to make sure that the product can connect to as many marketing tools as possible to get the most complete data picture, the company is releasing a new feature called Functions, which lets customers build their own custom data connectors. With thousands of marketing technology tools, it’s impossible for Segment to build connectors for all of them. Functions lets companies build custom connectors in a low-code way in instances where Segment doesn’t provide it out of the box.

The two tools are available to Segment customers starting today.

Sep
05
2019
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BigID announces $50M Series C investment as privacy takes center stage

It turns out GDPR was just the tip of the privacy iceberg. With California’s privacy law coming on line January 1st and dozens more in various stages of development, it’s clear that governments are taking privacy seriously, which means companies have to as well. New York-startup BigID, which has been developing a privacy platform for the last several years, finds itself in a good position to help. Today, the company announced a $50 million Series C.

The round was led by Bessemer Venture Partners with help from SAP.io Fund, Comcast Ventures, Boldstart Ventures, Scale Venture Partners and ClearSky. New investor Salesforce Ventures also participated. Today’s investment brings the total raised to over $96 million, according to Crunchbase.

In addition to the funding, the company is also announcing the formation of a platform of sorts, which will offer a set of privacy services for customers. It includes data discovery, classification and correlation. “We’ve separated the product into some constituent parts. While it’s still sold as a broad-based solution, it’s much more of a platform now in the sense that there’s a core set of capabilities that we heard over and over that customers want,” CEO and co-founder Dimitri Sirota told TechCrunch.

He says that these capabilities really enables customers to see connections in the data across a set of disparate data sources. “There are a lot of products that do the request part, but there’s nobody that’s able to look across your entire data landscape, the hundreds of petabytes, and pick out the data in Salesforce, Workday, AWS, mainframe, and all these places you could have data on [an individual], and show how it’s all tied together,” Sirota explained.

It’s interesting to see the mix of strategic investors and traditional venture capitalists who are investing in the company. The strategics in particular see the privacy landscape as well as anyone, and Sirota says it’s a case of privacy mattering more than ever and his company providing the means to navigate the changing landscape. “Consumers care about privacy, which means legislators care about it, which ultimately means companies have to care about it,” he said. He added, “Strategics, whether they are companies that collect personal data or those that sell to those companies, therefore have an interest in BigID .”

The company has been growing fast and raising money quickly to help it scale to meet demand. Starting in January 2018, it raised $14 million. Just six months later, it raised another $30 million and you can tack on today’s $50 million. Sirota says having money in the bank and seeing these investments helps give enterprise customers confidence that the company is in this for the long haul.

Sirota wouldn’t give an exact valuation, only saying that while the company is not a unicorn, the valuation was a “robust number.” He says the plan now it to keep expanding the platform, and there will be announcements coming soon around partnerships, customers and new capabilities.

Sirota will be appearing at TechCrunch Sessions: Enterprise on September 5th at 11 am on the panel, Cracking the Code: From Startup to Scaleup in Enterprise Software.

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