Feb
13
2018
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Pulse Q&A wants to transform the way we gather data from CIOs

 Lots of companies need to understand what CIOs are thinking, but it’s hard to get a group of busy people to give meaningful answers about the products they use or their budget priorities in public forums for obvious reasons. Pulse Q&A is a new company in the Y Combinator Winter 2018 class that wants to change how we gather and share this valuable information. “Imagine you had… Read More

Apr
12
2016
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Salesforce and Zendesk want to help brands manage Facebook Messenger traffic

Blurred image of customer service people working at computers. No sooner had Facebook announced it was opening up Messenger for developers to build bots,¬†when two players with an eye on sales and service in the enterprise — Salesforce and Zendesk¬†— announced new products to manage Messenger traffic on their respective platforms.
Salesforce announced Salesforce Messenger, a way for customers to communicate directly with brands through the… Read More

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