Jul
15
2020
--

Gmail for G Suite gets deep integrations with Chat, Meet, Rooms and more

Google is launching a major update to its G Suite productivity tools today that will see a deep integration of Gmail, Chat, Meet and Rooms on the web and on mobile, as well as other tools like Calendar, Docs, Sheets and Slides. This integration will become available in the G Suite early adopter program, with a wider roll-out coming at a later time.

The G Suite team has been working on this project for about a year, though it fast-tracked the Gmail/Meet integration, which was originally scheduled to be part of today’s release, as part of its response to the COVID-19 pandemic.

At the core of today’s update is the idea that we’re all constantly switching between different modes of communication, be that email, chat, voice or video. So with this update, the company is bringing all of this together, with Gmail being the focal point for the time being, given that this is where most users already find themselves for hours on end anyway.

Google is branding this initiative as a “better home for work” and in practice, it means that you’ll not just see deeper integrations between products, like a fill calendaring and file management experience in Gmail, but also the ability to have a video chat open on one side of the window while collaboratively editing a document in real time on the other.

Image Credits: Google

According to G Suite VP and GM Javier Soltero, the overall idea here is not just to bring all of these tools closer together to reduce the task-switching that users have to do.

Image Credits: Google

“We’re announcing something we’ve been working on since a little bit before I even joined Google last year: a new integrated workspace designed to bring together all the core components of communication and collaboration into a single surface that is not just about bringing these ingredients into the same pane of glass, but also realizes something that’s greater than the sum of its parts,” he told me ahead of today’s announcement. “The degree of integration across the different modes of communication, specifically email, chat, and video calling and voice video calling along with our existing physical existing strength in collaboration.”

Just like on the web, Google also revealed some of its plans when it first announced its latest major update to Gmail for mobile in May, with its Meet integration in the form of a new bar at the bottom of the screen for moving between Mail and Meet. With this, it’s expanding to include native Chat and Rooms support as well. Soltero noted that Google thinks of these four products as the “four pillars of the integrated workspace.” Having them all integrated into a single app means you can manage the notification behavior of all of them in a single place, for example, and without the often cumbersome task-switching experience on mobile.

Image Credits: Google

For now, these updates are specific to G Suite, though similar to Google’s work around bringing Meet to consumers, the company plans to bring this workspace experience to consumers as well, but what exactly that will look like still remains to be seen. “Right now we’re really focused. The people who urgently need this are those involved in productivity scenarios. This idea of ‘the new home for work’ is much more about collaboration that is specific to professional settings, productivity and workplace settings,” Soltero said.

Image Credits: Google

But there is more…

Google is also announcing a few other feature updates to its G Suite line today. Chat rooms, for example, are now getting shared files and tasks, with the ability to assign tasks and to invite users from outside your company into rooms. These rooms now also let you have chats open on one side and edit a document on the other, all without switching to a completely different web app.

Also new is the ability in Gmail to search not just for emails but also chats, as well as new tools to pin important rooms and new “do not disturb” and “out of office” settings.

One nifty new feature of these new integrated workspaces is that Google is also working with some of its partners to bring their apps into the experience. The company specifically mentions DocuSign, Salesforce and Trello. These companies already offer some deep Gmail integrations, including integrations with the Gmail sidebar, so we’ll likely see this list expand over time.

Meet itself, too, is getting some updates in the coming weeks with “knocking controls” to make sure that once you throw somebody out of a meeting, that person can’t come back, and safety locks that help meeting hosts decide who can chat or present in a meeting.

Image Credits: Google

Feb
28
2020
--

Superhuman CEO Rahul Vohra on waitlists, freemium pricing and future products

The “Sent via Superhuman iOS” email signature has become one of the strangest flexes in the tech industry, but its influence is enduring, as the $30 per month invite-only email app continues to shape how a wave of personal productivity startups are building their business and product strategies.

I had a chance to chat with Superhuman CEO and founder Rahul Vohra earlier this month during an oddly busy time for him. He had just announced a dedicated $7 million angel fund with his friend Todd Goldberg (which I wrote up here) and we also noted that LinkedIn is killing off Sales Navigator, a feature driven by Rapportive, which Vohra founded and later sold in 2012. All the while, his buzzy email company is plugging along, amassing more interested users. Vohra tells me there are now more than 275,000 people on the waitlist for Superhuman.

Below is a chunk of my conversation with Vohra, which has been edited for length and clarity.


TechCrunch: When you go out to raise funding and a chunk of your theoretical user base is sitting on a waitlist, is it a little tougher to determine the total market for your product?

Rahul Vohra: That’s a good question. When we were doing our Series B, it was very easily answered because we’re one of a cohort of companies, that includes Notion and Airtable and Figma, where the addressable market — assuming you can build a product that’s good enough — is utterly enormous.

With my last company, Rapportive, there was a lot of conversation around, “oh, what’s the business model? What’s the market? How many people need this?” This almost never came up in any fundraising conversation. People were more like, “well, if this thing works, obviously the market is basically all of prosumer productivity and that is, no matter how you define it, absolutely huge.”

Feb
28
2020
--

Superhuman CEO Rahul Vohra on waitlists, freemium pricing and future products

The “Sent via Superhuman iOS” email signature has become one of the strangest flexes in the tech industry, but its influence is enduring, as the $30 per month invite-only email app continues to shape how a wave of personal productivity startups are building their business and product strategies.

I had a chance to chat with Superhuman CEO and founder Rahul Vohra earlier this month during an oddly busy time for him. He had just announced a dedicated $7 million angel fund with his friend Todd Goldberg (which I wrote up here) and we also noted that LinkedIn is killing off Sales Navigator, a feature driven by Rapportive, which Vohra founded and later sold in 2012. All the while, his buzzy email company is plugging along, amassing more interested users. Vohra tells me there are now more than 275,000 people on the waitlist for Superhuman.

Below is a chunk of my conversation with Vohra, which has been edited for length and clarity.


TechCrunch: When you go out to raise funding and a chunk of your theoretical user base is sitting on a waitlist, is it a little tougher to determine the total market for your product?

Rahul Vohra: That’s a good question. When we were doing our Series B, it was very easily answered because we’re one of a cohort of companies, that includes Notion and Airtable and Figma, where the addressable market — assuming you can build a product that’s good enough — is utterly enormous.

With my last company, Rapportive, there was a lot of conversation around, “oh, what’s the business model? What’s the market? How many people need this?” This almost never came up in any fundraising conversation. People were more like, “well, if this thing works, obviously the market is basically all of prosumer productivity and that is, no matter how you define it, absolutely huge.”

Nov
04
2019
--

Cortana wants to be your personal executive assistant and read your emails to you, too

Only a few years ago, Microsoft hoped that Cortana could become a viable competitor to the Google Assistant, Alexa and Siri . Over time, as Cortana failed to make a dent in the marketplace (do you ever remember that Cortana is built into your Windows 10 machine?), the company’s ambitions shrunk a bit. Today, Microsoft wants Cortana to be your personal productivity assistant — and to be fair, given the overall Microsoft ecosystem, Cortana may be better suited to that than to tell you about the weather.

At its Ignite conference, Microsoft today announced a number of new features that help Cortana to become even more useful in your day-to-day work, all of which fit into the company’s overall vision of AI as a tool that is helpful and augments human intelligence.

Screen Shot 2019 10 31 at 3.25.48 PM

The first of these is a new feature in Outlook for iOS that uses Microsoft text-to-speech features to read your emails to you (using both a male and female voice). Cortana can also now help you schedule meetings and coordinate participants, something the company first demoed at previous conferences.

Starting next month, Cortana also will be able to send you a daily email that summarizes all of your meetings, and presents you with relevant documents and reminders to “follow up on commitments you’ve made in email.” This last part, especially, should be interesting, as it seems to go beyond the basic (and annoying) nudges to reply to emails in Google’s Gmail.

2019 11 01 0914

Oct
22
2019
--

Google picks up Microsoft veteran, Javier Soltero, to head G Suite

Google has hired Microsoft’s former Cortana and Outlook VP, Javier Soltero, to head up its productivity and collaboration bundle, G Suite — which includes consumer and business tools such as Gmail, Hangouts, Drive, Google Docs and Sheets.

He tweeted the news yesterday, writing: “The opportunity to work with this team on products that have such a profound impact on the lives of people around the world is a real and rare privilege.”

 

Soltero joined Microsoft five years ago, after the company shelling out $200M to acquire his mobile email application, Acompli — staying until late last year.

His LinkedIn profile now lists him as vice president of G Suite, starting October 2019.

Soltero will report to Google Cloud CEO Thomas Kurian — who replaced Dianne Green when she stepped down from the role last year — per a company email reported by CNBC.

Previously, Google’s Prabhakar Raghavan — now SVP for its Advertising and Commerce products — was in charge of the productivity bundle, as VP of Google Apps and Google Cloud. But Mountain View has created a dedicated VP role for G Suite. Presumably to woo Soltero into his next major industry move — and into competing directly with his former employer.

The move looks intended to dial up focus on the Office giant, in response to Microsoft’s ongoing push to shift users from single purchase versions of flagship productivity products to subscription-based cloud versions, like Office 365.

This summer Google CEO, Sundar Pichai, announced that its cloud business unit had an $8 billion annual revenue run rate, up from $4BN reported in early 2018, though still lagging Microsoft’s Azure cloud.

He added that Google planned to triple the size of its cloud sales force over the next few years.

Feb
20
2019
--

Mixmax brings LinkedIn integration and better task automation to its Gmail tool

Mixmax today introduced version 2.0 of its Gmail-based tool and plugin for Chrome that promises to make your daily communications chores a bit easier to handle.

With version 2.0, Mixmax gets an updated editor that better integrates with the current Gmail interface and that gets out of the way of popular extensions like Grammarly. That’s table stakes, of course, but I’ve tested it for a bit and the new version does indeed do a better job of integrating itself into the current Gmail interface and feels a bit faster, too.

What’s more interesting is that the service now features a better integration with LinkedIn . There’s both an integration with the LinkedIn Sales Navigator, LinkedIn’s tool for generating sales leads and contacting them, and LinkedIn’s messaging tools for sending InMail and connection requests — and sees info about a recipient’s LinkedIn profile, including the LinkedIn Icebreakers section — right from the Mixmax interface.

Together with its existing Salesforce integration, this should make the service even more interesting to sales people. And the Salesforce integration, too, is getting a bit of a new feature that can now automatically create a new contact in the CRM tool when a prospect’s email address — maybe from LinkedIn — isn’t in your database yet.

Also new in Mixmax 2.0 is something the company calls “Beast Mode.” Not my favorite name, I have to admit, but it’s an interesting task automation tool that focuses on helping customer-facing users prioritize and complete batches of tasks quickly and that extends the service’s current automation tools.

Finally, Mixmax now also features a Salesforce-linked dialer widget for making calls right from the Chrome extension.

“We’ve always been focused on helping business people communicate better, and everything we’re rolling out for Mixmax 2.0 only underscores that focus,” said Mixmax CEO and co-founder Olof Mathé. “Many of our users live in Gmail and our integration with LinkedIn’s Sales Navigator ensures users can conveniently make richer connections and seamlessly expand their networks as part of their email workflow.”

Whether you get these new features depends on how much you pay, though. Everybody, including free users, gets access to the refreshed interface. Beast Mode and the dialer are available with the enterprise plan, the company’s highest-level plan which doesn’t have a published price. The dialer is also available for an extra $20/user/month on the $49/month/user Growth plan. LinkedIn Sales Navigator support is available with the growth and enterprise plans.

Sadly, that means that if you are on the cheaper Starter and Small Business plans ($9/user/month and $24/user/month respectively), you won’t see any of these new features anytime soon.

Feb
11
2019
--

Gmail gets a useful right-click menu

Google is giving Gmail a new right-click menu. And it’s about time. While you’ve long been able to right-click on any email in your inbox, your options were always limited. You could archive an email, mark it as read/unread and delete it, but that was about it. Now, as the company announced today, that’s changing and you’re about to get a fully featured right-click menu that lets you do most of the things that Gmail’s top bar menu lets you do, plus a few extra features.

Soon, when you right-click on a message in your inbox view, you’ll see a long list of features with options to reply to messages and forward them, search for all emails from a sender or with the same subject and open multiple emails in multiple windows at the same time. You’ll also be able to add labels to emails, mute conversations and use Gmail’s snooze feature, all from the same menu.

All of this is pretty straightforward stuff and none of it is especially groundbreaking, which makes you wonder why it took Google so long to implement it.

As usual, Google only tells us that it is rolling out this feature to G Suite users now (starting today for those on the rapid release schedule and on February 22 for those that follow the slower scheduled release cycle). But free users typically see these new features pop up somewhere around that same time frame, too.

Jul
19
2017
--

Clara Labs nabs $7M Series A as it positions its AI assistant to meet the needs of enterprise teams

 Clara Labs is announcing a $7 million Series A led by Basis Set Ventures. Slack Fund also joined in the round, alongside existing investors Sequoia and First Round. The startup will be looking to further differentiate within the crowded field of email-centric personal assistants by building in features and integrations to address the needs of enterprise teams. Read More

Jul
06
2017
--

G Suite admins can now whitelist connected apps

 Google is launching a new feature for IT admins today that will make it easier for them to allow employees to use third-party apps in combination with its G Suite productivity tools. Like similar services, Google uses the OAuth standard to allow users of third-party apps (think email apps or calendaring services) to access their company data. While Google offers plenty of tools to avoid… Read More

Mar
09
2017
--

Google adds add-on support to Gmail

 Here’s some welcome news for Gmail users: Google is adding support for third-party add-ons that can integrate directly into the service. There are plenty of services that add functionality to Gmail already, of course, but they typically do that through a browser extension. With this new capability, which Google announced at its Cloud Next conference in San Francisco today, users will be… Read More

Powered by WordPress | Theme: Aeros 2.0 by TheBuckmaker.com