Sep
25
2019
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India’s Darwinbox raises $15M to bring its HR tech platform to more Asian markets

An Indian SaaS startup, which is increasingly courting clients from outside the country, just raised a significant amount of capital to expand its business.

Hyderabad-based Darwinbox, which operates a cloud-based human resource management platform, said on Thursday it has raised $15 million in a new financing round. The Series B round — which moves the firm’s total raise to $19.7 million — was led by Sequoia India and saw participation from existing investors Lightspeed India Partners, Endiya Partners and 3one4 Capital.

More than 200 firms — including giants such as adtech firm InMobi, fintech startup Paytm, drink conglomerate Bisleri, automobile maker Mahindra, Kotak group and delivery firms Swiggy and Milkbasket — use Darwinbox’s HR platform to serve half a million of their employees in 50 nations, Rohit Chennamaneni, co-founder of Darwinbox, told TechCrunch in an interview.

The startup, which competes with giants such as SAP and Oracle, said its platform enables a high level of configurability and ease of use, and understands the needs of modern employees. “The employees today who have grown accustomed to using consumer-focused services such as Uber and Amazon are left disappointed in their experience with their own firm’s HR offerings,” said Gowthami Kanumuru, VP Marketing at Darwinbox, in an interview.

Darwinbox’s HR platform offers a range of features, including the ability for firms to offer their employees insurance and early salary as loans. Its platform also features social networks for employees within a company to connect and talk, as well as an AI assistant that allows them to apply for a leave or set up meetings with quick voice commands from their phone.

“The AI system is not just looking for certain keywords. If an employee tells the system he or she is not feeling well today, it automatically applies a leave for them,” she said.

Darwinbox’s platform is built to handle onboarding new employees, keep a tab on their performance, monitor attrition rate and maintain an ongoing feedback loop. Or as Kanumuru puts it, the entire “hiring to retiring” cycle.

One of Darwinbox’s clients is L&T, which is tasked with setting up subways in many Indian cities. L&T is using Darwin’s geo-fencing feature to log the attendance of employees. “They are not using biometric punch machine that is typically used by other firms. Instead, they just require their 1,200 employees to check-in from the workplace using their phones,” said Kanumuru.

darwinbox event

Additionally, Darwinbox is largely focusing on serving companies based in Asia as it believes Western companies’ solutions are not a great fit for people here, said Kanumuru. The startup began courting clients in Southeast Asian markets last year.

“Our growth is a huge validation for our vision,” she said. “Within six months of operations, we had the delivery giant Delhivery with over 23,000 employees use our platform.”

In a statement to TechCrunch, Dev Khare, a partner at Lightspeed Venture, said, “there is a new trend of SaaS companies targeting the India/SE Asia markets. This trend is gathering steam and is disproving the conventional wisdom that Asia-focused SaaS companies cannot get to be big companies. We firmly believe that Asia-focused SaaS companies can get to large impact value and become large and profitable. Darwinbox is one of these companies.”

Darwinbox’s Chennamaneni said the startup will use the fresh capital to expand its footprints in Indonesia, Malaysia, Thailand and other Southeast Asian markets. Darwinbox also will expand its product offerings to address more of employees’ needs. The startup is also looking to make its platform enable tasks such as booking of flights and hotels.

Chennamaneni, an alum of Google and McKinsey, said Darwinbox aims to double the number of clients it has in the next six to nine months.

Mar
27
2019
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Microsoft, Adobe and SAP prepare to expand their Open Data Initiative

At last year’s Microsoft Ignite conference, the CEOs of Microsoft, Adobe and SAP took the stage to announce the launch of the Open Data Initiative. The idea behind this effort was to make it easier for their customers to move data between each others’ services by standardizing on a common data format and helping them move their data out of their respective silos and into a single customer-chosen data lake. At this week’s Adobe Summit, the three companies today announced how they plan to expand this program as they look to bring in additional partners.

“The intent of the companies joining forces was really to solve a common customer problem that we hear time and time again, which is that there are high-value business data tends to be very siloed in a variety of different applications,” Alysa Taylor, Microsoft’s corporate vice president, Business Applications & Global Industry, told me. “Being able to extract that data, reason over that data, garner intelligence from that data, is very cost-prohibitive and it’s very manual and time-consuming.”

The core principle of the alliance is that the customers own their data and they should be able to get as much value out of it as they can. Ideally, having this common data schema means that the customer doesn’t have to figure out ways to transform the data from these vendors and can simply flow all of it into a single data lake that then in turn feeds the various analytics services, machine learning systems and other tools that these companies offer.

At the Adobe Summit today, the three companies showed their first customer use case based on how Unilever is making use of this common data standard. More importantly, though, they also stressed that the Open Data Initiative is indeed open to others. As a first step, the three companies today announced the formation of a partner advisory council.

“What this basically means is that we’ve extended it out to key participants in the ecosystem to come and join us as part of this ODI effort,” Adobe’s VP of Ecosystem Development Amit Ahuja told me. “What we’re starting with is really a focus around two big groups of partners. Number one is, who are the other really interesting ISVs who have a lot of this core data that we want to make sure we can bring into this kind of single unified view. And the second piece is who are the major players out there that are trying to help these customers around their enterprise architecture.”

The first 12 partners that are joining this new council include Accenture, Amadeus, Capgemini, Change Healthcare, Cognizant, EY, Finastra, Genesys, Hootsuite, Inmobi, Sprinklr and WPP . This is very much a first step, though. Over time, the group expects to expand far beyond this first set of partners and include a much larger group of stakeholders.

“We really want to make this really broad in a way that we can quickly make progress and demonstrate that what we’re talking about from a conceptual process has really hard customer benefits attached to it,” Abhay Kumar, SAP’s global vice president, Global Business Development & Ecosystem, noted. The use cases the alliance has identified focus on market intelligence, sales intelligence and services intelligence, he added.

Today, as enterprises often pull in data from dozens of disparate systems, making sense of all that information is hard enough, but to even get to this point, enterprises first have to transform it and make it usable. To do so, they then have to deploy another set of applications that massages the data. “I don’t want to go and buy another 15 or 20 applications to make that work,” Ahuja said. “I want to realize the investment and the ROI of the applications that I’ve already bought.”

All three stressed that this is very much a collaborative effort that spans the engineering, sales and product marketing groups.

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