Feb
03
2020
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Microsoft Teams has been down this morning

Microsoft Teams, the collaboration platform that competes with Slack, has been down since about 8:30 am ET. Microsoft reports the outage was due to an expired certificate.

Microsoft first posted on its Office 365 Status Twitter feed about 9:00 am ET that an outage was in progress, stating the company was looking into the problem.

At approximately 10:00 am ET, the company posted the reason for the problem, an expired certificate, which frankly, has to be pretty embarrassing for the group responsible for keeping the Teams service running.

About an hour ago, the company updated the status again, indicating it had begun deploying the updated certificate.

Some customers have begun reporting on Twitter that service has been restored.

Microsoft has kept the status updates pretty business like, but has not apologized to its 20 million users as of publication. The company is in the midst of a battle with Slack for hearts and minds in the enterprise collaboration space, and a preventable outage has to be awkward for them.

The company will no doubt do a post-mortem to figure out how this mistake happened and how to prevent this kind of issue from taking down the site again. While every service is going to experience an outage from time to time, it’s up to the organization to understand why it happened and put systems in place to keep a preventable incident like this one from happening again in the future.

Aug
23
2017
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Forward Networks nets $16M to help prevent network outages

 As IP networks continue to grow and become ever more complex, and people become ever more dependent on them staying up all the time, a startup that is building software tools to help administrators keep networks running has landed a round of funding. Forward Networks — a startup that only emerged from stealth last November and has built a platform aimed at service providers and… Read More

Mar
01
2017
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The day Amazon S3 storage stood still

Jeff Bezoz, CEO of Amazon. By now you’ve probably heard that Amazon’s S3 storage service went down in its Northern Virginia datacenter for the better part of 4 hours yesterday, and took parts of a bunch of prominent websites and services with it. It’s worth noting that as of this morning, the Amazon dashboard was showing everything was operating normally. While yesterday’s outage was a big deal… Read More

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