Acquia, the eight-year-old service provider that helps businesses tailor their websites to Internet browsers and mobile application users, has raised $55 million in a late-stage round of financing. The move comes as the battle to manage the customer experience continues to heat up. Giants like Salesforce are looking to own the customer experience as it relates to the customer record, marketing… Read More
Jan
25
2015
25
2015
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Social Customer Service Firm Sparkcentral Locks Up A $12M Series B
Sparkcentral, a company that provides tools to help businesses conduct customer support over social channels, has raised a $12 million Series B round of funding, led by Split Rock Partners. The company previously raised a total of $5.6 million, including a $4.5 million Series A round of capital in October of 2013, or around 15 months ago. That places the company’s Series B round inside of… Read More