Feb
22
2018
--

Customer service bot startup Agent IQ announces $6.3 million Series A led by Sierra Ventures

 If you’ve tried to deal with a bot before you can speak to a human customer service rep, you know how frustrating that process can sometimes be. Sure, there are basic tasks that can free up a human rep to handle the more difficult matters, but it can be exasperating when there is no easy way to talk to a person. Agent IQ, a startup that has developed customer service bots, acknowledges… Read More

Feb
22
2018
--

Indigo Fair raises $12M to connect wholesalers with smaller retail outlets with a smarter service

 Max Rhodes was walking around that weird little parklet in Hayes Valley in San Francisco after taking a break from a five-year stint at Square to figure out what he wanted to do next — and he kept seeing Square registers everywhere. It made him think about the connections between the average product maker and those retailers. That’s what prompted him to start Indigo Fair. Read More

Feb
22
2018
--

Feature Labs launches out of MIT to accelerate the development of machine learning algorithms

 Feature Labs, a startup with roots in research begun at MIT, officially launched today with a set of tools to help data scientists build machine learning algorithms more quickly. Co-founder and CEO Max Kanter says the company has developed a way to automate “feature engineering,” which is often a time consuming and manual process for data scientists. “Feature Labs helps… Read More

Feb
22
2018
--

Teampay raises $4m so you don’t have to steal your CEO’s credit card anymore

 Few problems are as much of a headache for the modern corporate worker as buying things on the company’s dime. Companies are loathe to hand out credit cards to everyone in the building, but they also want their employees to do your job without having to fill out six forms in triplicate to requisition a pencil. They also want to control spending and track who bought that $2,000 bottle… Read More

Feb
22
2018
--

Falcon.io buys Komfo from Sitecore as social media management consolidates

 Falcon.io, a startup out of Denmark that helps businesses manage their presence across social media and messaging platforms, has acquired a competitor in a wider trend of consolidation in the market for such services. It is buying Komfo from customer experience software developer Sitecore, which itself was majority acquired by EQT for $1.1 billion in 2016. Falcon.io is not disclosing the terms… Read More

Feb
21
2018
--

Onward helps businesses automate their customer service

Onward team How much can customer service be automated? Onward has some straightforward targets — 40 percent of tickets and 40 percent of messages should be automated, and average response times should be 40 seconds on average. Read More

Feb
21
2018
--

Google tries to make Android more enterprise-friendly with new recommendation program

 With so many Android devices out there to choose from, it’s not always easy to find one that’s enterprise-friendly. To help alleviate that problem, Google announced the Android Enterprise Recommended program today. As the name implies, it’s designed to point enterprise IT departments at devices that Google has deemed to be enterprise-ready. Read More

Feb
21
2018
--

Google’s Cloud IoT Core is now generally available

 Cloud IoT Core, Google’s fully managed service for connecting, managing and ingesting data from IoT devices, is now out of beta and generally available. Google envisions the service, which launched in public beta last September, as the first entry point for IoT data into its cloud. Once the data has been ingested, users can use Cloud IoT Core to push data to Google’s cloud… Read More

Feb
21
2018
--

SharpestMinds wants to help startups find AI talent before Google and Facebook snatch them

 Google and other tech giants often have huge recruiting efforts that can target students — but startups might not have those kinds of resources to find or grab them before they head off to those huge companies. The biggest tech companies in the world can offer a lot of resources and bigger compensation packages, but startups may still offer a huge opportunity, too. Read More

Feb
21
2018
--

Vectra raises $36M for its AI-based approach to cybersecurity intrusion detection

 With the trend of growing cybercrime showing no indication of abating, a startup called Vectra that has built an artificial intelligence-based system called Cognito to detect cyberattacks and mobilise security systems to respond to them has raised $36 million to expand its R&D and business development. This Series D comes on the back of a strong year for the startup, with 181 percent growth… Read More

Powered by WordPress | Theme: Aeros 2.0 by TheBuckmaker.com