Personal blog of Yzmir Ramirez

Imagine that winter is coming to the south of the planet, that you are going on a vacation trip to Patagonia, and you want to buy some cozy clothes. You go to that nice searcher page that says “do no evil” and write in the search field “Jackets for Patagonia weather,” not thinking of a […]

2023 was the year of Artificial Intelligence (AI). A lot of companies are thinking about how they can improve user experience with AI, and the most usual first step is to use company data (internal docs, ticketing systems, etc.) to answer customer questions faster and (or) automatically.In this blog post, we will explain the basic […]