Personal blog of Yzmir Ramirez

The growth of digital banking has opened up a wealth of opportunities for making the world of finance more accessible and transparent to a greater number of people. But the darker underbelly is that it has also created more avenues for illicit activity to flourish, with some $2 trillion laundered annually but only 1-3% of that sum “caught.”

To help combat that, a London-based startup called ComplyAdvantage, which has built an AI platform and wider database of some 10 million entities to help identify and track those involved in financial crime, is today announcing a growth round of funding of $50 million to expand its reach and operations.

Specifically, the plan will be to use the funding for hiring, to invest in the tools it uses to detect entities and map the relationships between them and to bring on more clients.

“We’ve been focused on more granular analysis and being able to scale to hundreds of millions of searches across our database,” said Charles Delingpole, founder and CEO, said in an interview. “The next phase is more around the network of contacts and more enhanced diligence.” The company today has some 250 staff, mainly in the U.K. and Romania.

The Series C is being led by Ontario Teachers’ Pension Plan Board (Ontario Teachers’), a huge pension plan out of Canada (U.S. $155 billion) that is known as a prolific growth-stage tech investor.  Previous backers Balderton and Index are also in the round. The company has raised $88 million to date, and while it’s not disclosing its valuation, for some context, it was last valued at around $141 million in its last round a year ago, per PitchBook data.

Today, ComplyAdvantage has more than 500 customers, primarily financial institutions using it to meet regulatory compliance requirements as well as to reduce their own exposure and risk, providing some automated services to complement (and potentially replace) some of the manual checks that they make to prove you are who you say you are.

It also has a growing business with other groups that are tracking fraud for their own ends, such as insurance companies trying to stem fraudulent claims and government entities. It also has a number of partners that access its database and use that as part of their own solutions (Quantexa, which announced a big funding round of its own last week, is one of those licensing partners).

“A lot of companies in the wider identity space are powered by our data, even if they don’t disclose it,” Delingpole said.

The company had its start originally focusing on the process of helping banks meet regulatory compliance around fraud detection by ingesting and analysing documents provided by customers ahead of opening accounts, initiating larger transactions with new entities and so on. That has taken on a more targeted purpose in recent years as ComplyAdvantage’s database has grown deeper.

Today the core of the business is based around a central database of known money launderers, human traffickers, terrorists, drug lords and others who exploit financial rails to run illegal operations and make a profit from them.

It’s formed, Delingpole said, by way of “automatically ingesting tens of thousands of data points, from websites, national warning lists, linked real-time databases of companies and various other applications on top of that.” That central database is still growing, and Delingpole believes that it’s not unrealistic for it to run to a much higher number in order to get the most accurate picture possible.

“Although we have 10 million today, we want to cover every company and person one day. We think the right number is 8 billion” — that is, the world’s population. “With that larger database we can solve other kinds of crimes too.”

The startup already has a straight channel through to government agencies, reporting connections and discoveries on behalf of their clients directly to them. And to be clear, although there are now strong data protection measures in place in Europe, when people are linked to illegal activity, that puts them on a list that supersedes that. When someone is suspected and is tipped to authorities, that information is kept private.

While all institutions will continue to have teams of people dedicated to risk analysis and investigations into activity, the idea here is to supercharge that work with more data that helps those investigators tackle the greater scale of data in the world today.

“Detecting financial crime in billions of transactions that take place around the globe has become nearly impossible without the application of data science and machine learning. It is this approach that has made ComplyAdvantage into a leader in the category, and the go-to partner for organizations that seek to automate what are still very often manual or inadequate processes,” said Jan Hammer, a partner at Index Ventures, in a statement.

The longer-term opportunity is to build out ComplyAdvantage’s customer base by leveraging information that the company is already surfacing that might be relevant to other verticals.

Insurance is a key example, Delingpole said. “We already see a mention of a person having defaulted on a loan then making an insurance claim,” he said. “We see credit, fraud and ownership data together.”

This, of course, puts the company into close competition not just with others building credit databases but those building strong AI platforms to leverage data to gain deeper insights into seemingly disparate digital actions and to build better pictures of activity on behalf of their clients. That includes not just partners like Quantexa, but others like Palantir.

The strength here, said Delingpole, is the sheer size of ComplyAdvantage’s database and its very specific focus on financial crime and how that sits for companies that need to police that, both for their own business health and for regulatory reasons. It’s that focus that has attracted investment.

“ComplyAdvantage offers mission-critical technology solutions for combating financial crime and keeping pace with an ever-evolving regulatory landscape,” said Olivia Steedman, senior managing director, TIP, at Ontario Teachers’. “The company is well-positioned to continue its rapid growth as its powerful technology platform transforms the compliance and risk management process for its clients.”

Well, this isn’t a story you see every day.

Less than two years after German software giant SAP snatched experience management platform Qualtrics for $8 billion days before the startup’s IPO debut, it has now decided to spin out the company in a brand new IPO.

In a press statement released Sunday, SAP said that Qualtrics had seen cloud growth “in excess of 40 percent” in a quote attributed to SAP CEO Christian Klein. The company will continue to be run by founder and former CEO Ryan Smith, who joined SAP with Qualtrics and led the organization within the German conglomerate.

SAP will retain majority ownership of the new spin out. Interestingly, the statement noted that “Ryan Smith intends to be Qualtrics’ largest individual shareholder.”

SAP’s press statement is vague, but the implication is that the move will offer Qualtrics more flexibility to engage with customers and partners outside of its parent company’s dominion.

I am sure my Equity colleague Alex Wilhelm will have much more to analyze tomorrow with his The Exchange column, but SAP’s rapid about-face on the acquisition is a major surprise. While private equity firms will take a company private and sometimes quickly turn it around in an IPO, it is rare to see a large company like SAP make such a dramatic last-minute bid for a company only to reverse that decision just months later.

Given the heated market for SaaS markets these days though, the path seems clear for Qualtrics’ return to the public markets, particularly if the soon-to-be independent company’s metrics have held up since we last saw its financials. As Wilhelm and his Crunchbase news team wrote back during its S-1 filing:

Qualtrics, unlike most companies going public this year, isn’t a trash fire of losses incurred under the name of growth. It shows that you can grow, and not lose every one of the dollars you have at the same time.

“Isn’t a trash fire” was a high bar back then, but Qualtrics was indeed an outperformer of its peer group. Assuming those fundamentals haven’t changed, it looks like a real win for Qualtrics and Smith, and a save by SAP from whatever strategic plan they decided to change midstream.

Today is all about DrupalCon Global.

www.talkingdrupal.com/256

Topics

• Stephen
• John – Elissa’s talk at San Francisco Drupal Group Voting API
• Nic – New Arbor – orchid
• Three days in – first HIGH LEVEL impressions
• Software
• Keynote Format
• Summits vs Sessions
• Pre-recorded Sessions
• Panels
• Social Events

Resources

San Francisco Drupal User Group – Voting API Talk

Hosts

Stephen Cross – www.stephencross.com @stephencross

John Picozzi – www.oomphinc.com @johnpicozzi

Nic Laflin – www.nLighteneddevelopment.com @nicxvan

 

 While most of our shows focus on one topic, every now and again we have a show where we chat about various topics. This is one of those, and they are our favorites.

www.talkingdrupal.com/255

Topics

• John – Topical Storm Fay
• Nic – Niece
• Stephen – Hamilton
• Drupal Swagshop
• DrupalCon Global
• TalkingDrupal
• Three modules – Mailhog, Google Analytics Counter, Layout Build Admin Theme
• Olivero

 

Resources

DJ’s Talk about SEO and Drupal

Google Analytics Counter

Drupal Swag Shop

 

Hosts

Stephen Cross – www.stephencross.com @stephencross

John Picozzi – www.oomphinc.com @johnpicozzi

Nic Laflin – www.nLighteneddevelopment.com @nicxvan

As we move deeper into the pandemic, companies are looking for ways to digitize processes that previously required in-person meetings with manual approaches. Investors appear to be rewarding companies that can achieve this. IObeya, a French company that helps digitize management planning processes like lean and agile, announced a $17 million Series A today.

Red River West led the round with help from Atlantic Bridge Capital and Fortino Capital Partners. It has now raised a total of $20 million, according to the company.

Tim McCracken, who heads up the company’s U.S. operations, says the name comes from the Japanese word for the large room where companies did all their planning. Many companies gather a group of people in a conference room and line the walls with sticky notes and white boards with their plans for the coming weeks and months.

Even before the pandemic struck, it wasn’t the most effective way to record this valuable business content, and iObeya has developed a service to put it in the digital realm. “And so one of the things that they did with those obeya rooms was they had lots of different visual management boards with Post-it notes and with different types of indicators that they would use to manage their business. And so what iObeya does is digitize that type of visual management, so that you can access it from multiple locations and share it amongst teams and basically eliminate the need for doing it on paper and on walls,” McCracken explained.

This involves digitizing four main areas that include lean management, factory floor management, agile programming and, finally, what they call the digital workplace, which includes design thinking, virtual whiteboarding and brainstorming. All of these approaches have lots of planning associated with them and could benefit from being moved online.

They are approaching 100 employees, with the majority in France right now, with a small office in the U.S. (in Seattle), but they will be using this money to expand with plans to add 50 more people. He says the company has always looked at diversity when it comes to its hiring practices.

“We want to try to attract, not only experienced salespeople, as well as the support organization around them, but also really do as much outreach in the local community to see how we can ensure that our workforce reflects the community,” he said.

As the company had to shut down offices due to COVID-19, McCracken says their own software helped them make that transition more smoothly. “We actually use our own software to manage business so we had very little disruption to our actual work. At the same time, the volume of work increased probably four to five fold, simply because of increased demand for the software. So we had to manage not only moving from working in an office to work at home, but also the increased workload,” he said.

The company was founded near Paris in 2011. They plan to use the money to expand operations in the U.S. and build awareness of the company through greater sales and marketing spend.

The wider field of cybersecurity — not just defending networks, but identifying fraudulent activity — has seen a big boost in activity in the last few months, and that’s no surprise. The global health pandemic has led to more interactions and transactions moving online, and the contractions we’re feeling across the economy and society have led some to take more desperate and illegal actions, using digital challenges to do it.

Today, a U.K. company called Quantexa — which has built a machine learning platform branded “Contextual Decision Intelligence” (CDI) that analyses disparate data points to get better insight into nefarious activity, as well as to (more productively) build better profiles of a company’s entire customer base — is raising a growth round of funding to address that opportunity.

The London-based startup has picked up $64.7 million, a Series C it will be using to continue building out both its tools and the use cases for applying them, as well as expanding geographically, specifically in North America, Asia-Pacific and more European territories.

The mission, said Vishal Marria, Quantexa’s founder and CEO, is to “connect the dots to make better business decisions.”

The startup built its business on the back of doing work for major banks and others in the financial services sector, and Marria added that the plan will be to continue enhancing tools for that vertical while also expanding into two growing opportunities: working with insurance and government/public sector organizations.

The backers in this round speak to how Quantexa positions itself in the market, and the traction it’s seen to date for its business. It’s being led by Evolution Equity Partners — a VC that specialises in innovative cybersecurity startups — with participation also from previous backers Dawn Capital, AlbionVC, HSBC and Accenture, as well as new backers ABN AMRO Ventures. HSBC, Accenture and ABN AMRO are all strategic investors working directly with the startup in their businesses.

Altogether, Quantexa has “thousands of users” across 70+ countries, it said, with additional large enterprises, including Standard Chartered, OFX and Dunn & Bradstreet.

The company has now raised some $90 million to date, and reliable sources close to the company tell us that the valuation is “well north” of $250 million — which to me sounds like it’s between $250 million and $300 million.

Marria said in an interview that he initially got the idea for Quantexa — which I believe may be a creative portmanteau of “quantum” and “context” — when he was working as an executive director at Ernst & Young and saw “many challenges with investigations” in the financial services industry.

“Is this a money launderer?” is the basic question that investigators aim to answer, but they were going about it, “using just a sliver of information,” he said. “I thought to myself, this is bonkers. There must be a better way.”

That better way, as built by Quantexa, is to solve it in the classic approach of tapping big data and building AI algorithms that help, in Marria’s words, connect the dots.

As an example, typically, an investigation needs to do significantly more than just track the activity of one individual or one shell company, and you need to seek out the most unlikely connections between a number of actions in order to build up an accurate picture. When you think about it, trying to identify, track, shut down and catch a large money launderer (a typical use case for Quantexa’s software) is a classic big data problem.

While there is a lot of attention these days on data protection and security breaches that leak sensitive customer information, Quantexa’s approach, Marria said, is to sell software, not ingest proprietary data into its engine to provide insights. He said that these days deployments typically either are done on premises or within private clouds, rather than using public cloud infrastructure, and that when Quantexa provides data to complement its customers’ data, it comes from publicly available sources (for example, Companies House filings in the U.K.).

There are a number of companies offering services in the same general area as Quantexa. They include those that present themselves more as business intelligence platforms that help detect fraud (such as Looker) through to those that are secretive and present themselves as AI businesses working behind the scenes for enterprises and governments to solve tough challenges, such as Palantir, through to others focusing specifically on some of the use cases for the technology, such as ComplyAdvantage and its focus on financial fraud detection.

Marria says that it has a few key differentiators from these. First is how its software works at scale: “It comes back to entity resolution that [calculations] can be done in real time and at batch,” he said. “And this is a platform, software that is easily deployed and configured at a much lower total cost of ownership. It is tech and that’s quite important in the current climate.”

And that is what has resonated with investors.

“Quantexa’s proprietary platform heralds a new generation of decision intelligence technology that uses a single contextual view of customers to profoundly improve operational decision making and overcome big data challenges,” said Richard Seewald, founding and managing partner of Evolution, in a statement. “Its impressive rapid growth, renowned client base and potential to build further value across so many sectors make Quantexa a fantastic partner whose team I look forward to working with.” Seewald is joining the board with this round.

An antitrust battle is brewing between Microsoft and Slack, Apple continues to defend its App Store policies and Dexterity raises funding for warehouse robots. Here’s your Daily Crunch for July 22, 2020.

PS: I’m going to be on vacation until Wednesday of next week. Until then, I leave you in Darrell Etherington’s capable hands!

The big story: Slack files antitrust complaint against Microsoft

The complaint was filed in the European Union and alleges that Microsoft is unfairly bundling its Teams product with the broader Office suite.

“Microsoft has illegally tied its Teams product into its market-dominant Office productivity suite, force installing it for millions, blocking its removal, and hiding the true cost to enterprise customers,” Slack said in a statement.

When Microsoft first announced Teams in 2016, Slack took out an ad mocking the company and saying it welcomed competition. In April, Microsoft said Teams has grown to 75 million daily active users, compared to the 12.5 million that Slack reported in March.

The tech giants

Apple digs in heels over its App Store commission structure with release of new study — Apple has been commissioning research that defends its 30% commission on App Store purchases.

Spotify and Universal sign new licensing deal, will partner on development of marketing tools — In addition to re-securing Universal’s catalog for the music streaming service, the deal signs up Universal as an early adopter of Spotify’s future products for labels and artists.

Twitter cracks down on QAnon conspiracy theory, banning 7,000 accounts — Moving forward, Twitter said it will be removing QAnon-related topics from its trending pages and algorithmic recommendations and blocking any associated URLs.

Startups, funding and venture capital

Dexterity exits stealth with $56.2 million raised for its collaborative warehouse robots — The startup’s system combines hardware and software for warehouse tasks like bin picking and box packing.

Misfits Market raises $85 million Series B to send you ‘ugly’ fruits and veggies — Users sign up for a weekly produce box and can also add chocolate, snacks, chips, coffee, herbs, grains, lentils, sauces and spices.

YC-backed Glimpse helps Airbnb hosts make money through product placement — Airbnbs could the perfect place to convince someone to try a new mattress or a new kind of coffee.

Advice and analysis from Extra Crunch

What you need to know before selling your company’s stock — Part 3 of financial adviser Peyton Carr’s guide for startup founders.

Messenger tools can help you recover millions in lost revenue — Rank Secure CEO Baruch Labunski says messenger tools have helped a single client recover more than $5 million in lost revenue.

(Reminder: Extra Crunch is our subscription membership program, which aims to democratize information about startups. You can sign up here.)

Everything else

GEDmatch confirms data breach after users’ DNA profile data made available to police — The company said that during the breach, “Users who did not opt-in for law enforcement matching were also available for law enforcement matching, and conversely, all law enforcement profiles were made visible to Gedmatch users.”

Go SPAC yourself — I’d never heard of SPACs before today, but the latest episode of Equity explains that they could offer a way for companies to go public through a different pricing mechanism.

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 3pm Pacific, you can subscribe here.

Reflect, a member of the Y Combinator Summer 2020 class, is building a tool to automate website and web application testing, making it faster to get your site up and running without waiting for engineers to write testing code, or for human testers to run the site through its paces.

Company CEO and co-founder Fitz Nowlan says his startup’s goal is to allow companies to have the ease of use and convenience of manual testing, but the speed of execution of automated or code-based testing.

“Reflect is a no-code tool for creating automated tests. Typically when you change your website, or your web application, you have to test it, and you have the choice of either having your engineers build coded tests to run through and ensure the correctness of your application, or you can hire human testers to do it manually,” he said.

With Reflect, you simply teach the tool how to test your site or application by running through it once, and based on those actions, Reflect can create a test suite for you. “You enter your URL, and we load it in a browser in a virtual machine in the cloud. From there, you just use your application just like a normal user would, and by using your application, you’re telling us what is important to test,” Nowlan explained.

He adds, “Reflect will observe all of your actions throughout that whole interaction with that whole browser session. And then from those actions, it will distill that down into a repeatable machine executable test.”

Nowlan and co-founder Todd McNeal started the company in September 2019 after spending five years together at a digital marketing startup near Philadelphia, where they experienced problems with web testing first-hand.

They launched a free version of this product in April, just as we were beginning to feel the full force of the pandemic in the U.S, a point that was not lost on him. “We didn’t want to delay any longer and we just felt like, you know you got to get up there and swing the bat,” he said.

Today, the company has 20 paying customers, and he has found that the pandemic has helped speed up sales in some instances, while slowing it down in others.

He says the remote YC experience has been a positive one, and in fact he couldn’t have participated had they had to show up in California as they have families and homes in Pennsylvania.  He says that the remote nature of the current program forces you to be fully engaged mentally to get the most out of the program.

“It’s just a little more mental work to prepare yourself and to have the mental energy to stay locked in for a remote batch. But I think if you can get over that initial hump, the information flow and the knowledge sharing is all the same,” he said.

He says as technical founders, the program has helped them focus on the sales and marketing side of the equation, and taught them that it’s more than building a good product. You still have to go out there and sell it to build a company.

He says his short-term goal is to get as many people as he can using the platform, which will help them refine their ability to automate the test building. For starters, that involves recording activities on-screen, but over time they plan to layer on machine learning and that requires more data.

“We’re going to focus primarily over the next six to 12 months on growing our customer base — both paid and unpaid — and I really mean that we want people to come in and create tests. Even if they [use the free product], we’re benefiting from that creation of that test,” he said.

As the pandemic has shut down in-person meetings, and pushed us online, products like Zoom, Cisco WebEx, Google Meet and Microsoft Teams have become part of our daily lives. Into the fray jumps huddl.ai, a 3.5-year-old startup from a serial entrepreneur who wants to bring a dose of artificial intelligence to meeting technology.

Company co-founder and CEO Krishna Yarlagadda says while these companies have introduced the video meeting concept, his startup has a vision of taking it further. “As we move forward. I think the next [era] is going to be about intelligence,” Yarlagadda told TechCrunch.

That involves using AI tools to transcribe the meeting, pull out the salient points and help users understand what happened without poring over notes to find the key information in a long session. “Primarily there’s a purpose for every meeting, or essentially we’re meeting for outcomes, and that’s where Huddl comes in,” he said.

Yarlagadda said that current solutions simply give you a link to a cloud room and everyone involved clicks and enters. Huddl wants to bring some more structure to that whole process. “We’ve developed a very user-centric architecture and also added a layer called meeting memory, which essentially captures the core aspects of the meeting — the agenda, action items and moments and then added search,” he explained.

They call these meeting elements moments, and they involve capturing three key aspects of the meeting: the agenda and collaborative notes participants take during the meeting, screen captures the user takes using a built-in tool and, finally, audio, which captures a recording of the meeting. Users can search across these elements to find the parts of the meeting that are most relevant to them.

Further, it integrates with other enterprise applications like Slack or Salesforce to move to applicable tools items discussed during these meetings when it makes sense. “Essentially what we’re trying to do is create a five-minute version of your 60-minute meeting that is stored in your memory and that becomes part of your search. Post-meeting this content has a life, and through APIs and integrations, we can [share it with the right programs],” he said.

For instance, if it’s an action item in a sales meeting, it would go to Salesforce, and if it is a software bug in an engineering meeting, it could be shared with Jira.

The company was started in 2017, and has raised $8.7 million in seed money to date. It has 50 employees, with 10 in the U.S. and the others in India, and has plans to hire 15-20 additional people this year between the U.S. and India offices.

At Microsoft Inspire today, the company made several Dynamics 365 announcements, including Dynamics 365 Customer Voice, a real-time customer feedback tool that could compete with Qualtrics, the company SAP bought in 2018 for a cool $8 billion.

Microsoft General Manager Brenda Bown says that as more customers move online during the pandemic, it’s more important than ever to capture real-time customer feedback that you can combine with other data to build a more complete picture of the customer that could lead to more successful interactions in the future.

“Customer Voice is a feedback management solution, and it’s designed to empower businesses and organizations to build better products, deliver better experiences to customers and really build the relationships for the customers with that feedback management tool,” Bown told TechCrunch.

The data gets shared with Microsoft’s customer data platform (CDP), and is built on top of Dynamics 365 and the Power Platform. The latter provides a way to customize the Customer Voice tool to meet the needs of an individual company.

Brent Leary, partner and co-founder at CRM Essentials, says this solves the problem of getting feedback as the interaction is happening. He adds that being able to share that data directly with the CDP makes it even more valuable.

“Customer feedback has to be done as close to the interaction/transaction as possible and as frictionless as possible for it to really work, or else customers won’t give it to you. And then the data has to be integrated into the CDP with all the other data automatically to really be of use. And having a platform to handle both the feedback capture and the data integration optimizes the likelihood of this happening,” Leary said.

The company also announced Dynamics 365 Connected Store, a set of tools designed to help stores manage in-store and curbside traffic, among other things. As the pandemic limits the number of people in a store at one time, using sensors and cameras, Connected Store can help managers understand and manage the number of people inside the store at any given time to help aid in social distancing.

It can also help add a level of automation to curbside pickup, letting an employee know when the customer has pulled up. “It alerts the employee and they can bring out the order for a more seamless and quick pickup. And obviously this scenario is super important today because of [more people wanting] contactless pickup,” Bown said.

Finally, the company announced a fraud protection component. She says that Dynamics 365 Fraud Protection helps protect businesses online or in physical stores from fraudulent activities, which she says is even more important as more transactions are conducted digitally. New capabilities include account protection and loss prevention tooling.

Inspire is the company’s annual partner conference, which is being held virtually this year. Bown says by running it virtually, the company can involve even more partners than a typical in-person conference because companies that couldn’t previously attend because of cost and distance are able to participate this year.