Aug
27
2021
--

Zeal banks $13M to offer employers a ‘build your own’ payroll product infrastructure

Embedded fintech company Zeal secured $13 million in Series A funding to continue developing its platform for building individualized payroll products.

Spark Capital led the Series A, with participation from Commerce Ventures and a group of individual investors, including Marqeta CEO Jason Gardner and CRO Omri Dahan, Robinhood founder Vlad Tenev, UltimateSoftware executives Mitch Dauerman and Bob Manne and Namely founder Matt Straz. The latest round now gives the company $14.6 million in total funding, which includes a $1.6 million seed round in 2020, CEO Kirti Shenoy told TechCrunch.

The Bay Area company’s origin was as Puzzl, a payment processing startup for the gig economy, founded in 2018 by Shenoy and CTO Pranab Krishnan. It was part of Y Combinator’s 2019 cohort. The pair had to pivot the company after needing to move some of its thousands of 1099 contractors to W2 employee status.

They went looking for payroll processors that could handle high volumes of payroll automatically, like ADP or Paycor, but found they didn’t match some of the capabilities Shenoy and Krishnan wanted, including to pay workers daily and customize earning components.

To ensure other companies didn’t run into the same problem, they decided to build a payroll API that enables their customers to build their own payroll products, even being able to pay their workers everyday. Traditionally, companies would layer together antiquated third-party payroll tools and spend millions of dollars on consulting fees. Zeal’s API tool modernizes the payroll process and takes on the payroll liability while managing the back-end payment logistics, Shenoy said.

Currently, enterprises use Zeal to pay large volumes of workers and keep payment data on their own native systems, while software platforms that sell business-to-business services use Zeal to build their own payroll product to sell to their customers.

“Our mission is to touch every American paycheck with our tax and payment technology, ensuring that American employees are paid correctly and efficiently,” Krishnan said.

And that is a complex goal: there are 200 million American employees, over $8.8 trillion of payroll is processed annually in the U.S. and the country’s 11,000 tax jurisdictions produce over 25,000 income tax code changes a year.

Meanwhile, Shenoy cited IRS data that showed more than 40% of small and medium businesses pay at least one payroll penalty per year. That was one of the drivers for Zeal’s latest product, the Abacus gross-to-net calculator, which payroll companies can use to ensure they are compliant in paying their income taxes.

The co-founders intend to use the new funding to build out their team and strengthen compliance measures to ensure its track record with enterprises.

“We are starting to win more enterprise deals and moving millions of dollars each day,” Shenoy said. “This has been a legacy space for so long, so companies want to work with a provider to move fast.”

Shenoy predicts that more companies will shift to hyper-customized experiences in the next five to 10 years. Whereas the default was a company like ADP, companies will want to control their own data and build products so their customers can do everything payroll-related from one platform.

As part of the investment, Spark Capital’s partner Natalie Sandman has joined Zeal’s board of directors. The firm previously invested in other embedded fintech companies like Affirm and Marqeta, and she thinks there are new experiences in the sector that APIs can unlock.

Sandman felt the payroll-building pain points herself when she worked at Zenefits. At the time, the company was trying to do the same thing, but there were no APIs to connect with. There were all of these spreadsheets to transfer data, but one wrong deduction would trickle down and cause a tax penalty.

Shenoy and Krishnan are both “customer-obsessed,” she said, and are balancing speed with thoughtfulness when it comes to understanding how their customers want to build payroll products.

She is seeing a macro shift to audience-driven human resources where bringing new employees online will mean embedding them into products that will be more valuable versus the traditional spreadsheet.

“To me, it is a no-brainer that APIs provide flexibility in the way wages and deductions need to be made,” Sandman said. “You can lose trust in your employer. Payroll is at the deepest trust point and where you want transparency and a robust solution to solve that need.”

May
20
2021
--

Dooly raises $80M more for its AI tools to help salespeople manage their busywork

Salespeople have more tools than ever these days to help them with their work, whether they are tools to source new leads, keep those leads interested or informed about what’s being sold, track how the sales process is going, manage those relationships once they are secured, or accounting tools to manage how and where sales are actually coming in. Today, a startup that’s built a platform to help manage the data entry that powers all of that is announcing a swift round of funding to build on momentum and interest in its technology.

Dooly — which has built a set of AI-based tools to automate the busywork that goes into updating data in sales software, specifically apps like Salesforce, in order to get the most out of that software — has closed $80 million in funding. Sources tell us that the money values the Vancouver-based startup at over $300 million.

This is a “swift” round in that efforts to raise and close the funding happened quickly, and come not two months after the company had announced a Series A and seed round totaling $20 million. (In fact, we got wind of this round a couple of weeks ago, so arguably it was less than two months since the previous announcement.)

This latest Series B is being led by Spark Capital, with Greenspring, Tiger Global, Lachy Groom, boldstart ventures, BoxGroup and Addition also participating. Several of these are repeat investors.

Investor interest in the company is coming in part because of what Dooly is adding to the bigger mix of sales tools; and in part because of the traction it has already picked up for that.

While there are indeed a number of apps that salespeople can use these days, that has presented something of a predicament for many salespeople: tending to the data in each of these, updating records and helping them tick along, can be a very time-consuming task that takes people away from doing what they do best.

That predicament has perhaps been heightened in the last year, as organizations push for “digital transformation” — investing in newer IT — to better adapt to workforces that are not in the office all the time, and in many cases haven’t been in an office together for a year and with some perhaps never to return again. That’s in many cases translated to using a ton more software to manage those people, what they do and how they engage with each other when in-person is not an option.

Dooly’s proposition is that it uses AI tools like natural language processing to let people take notes on meetings and other work, which it then intelligently can feed into other applications to let them work as they should.

Kris Hartvigsen, Dooly’s CEO himself, experienced these pain points firsthand as a top salesperson for a number of other companies, and this served as his motivation for building Dooly.

“This was born out of pain,” he said. “When I was in a previous role as a top sales performer, I was constantly in this mode that eroded my time. The headwinds now are for remote working, but not everyone is benefitting from this remote world as much as Zoom is. Some are finding it harder to hit their numbers so you want to spend more time, not less, speaking to customers.”

He describes his business as “the table cloth that goes over the table that no one wants to sit at” and more seriously, “a clean overlay to systems” that is very aware of the challenges salespeople face on a practical, operational level. “We are always mindful of thinking of workflows that hinder users from peak value mode.”

The the app, in his words, “plays nice” with a number of services to ingest information — these, for example, include tools like Gong that among other things monitor voice-based sales calls to provide real-time feedback and transcripts) — as well as those that are used to record what is going on, like Salesforce. It also integrates with Slack and G-Suite and other popular apps.

Then, in addition to being able to use and populate relevant data easily across multiple apps, Dooly also provides some guidance, based on the data it is seeing, to give suggestions on closing deals.

This is music to many salespeople’s ears, it seems. It now has some 500 businesses as customers, and says the list includes revenue teams at Asana, BigCommerce, Contentful, Figma, Intercom, Lessonly, Procore and more.

Up to now, the company has been growing organically, through word-of-mouth — which is perhaps the best kind of sales pitch and success that any company can hope for. Ironically, now that its model has been well proven out, it will quite possibly be using its own tools to expand its reach even more.

Dooly is building one of the most consequential enterprise companies of the next decade,” said Will Reed, a general partner at Spark Capital. “We are thrilled to support Dooly as it continues to power the most forward-thinking revenue teams, and believe it will ultimately define the connected workspace category via its relentless focus on customers and product-led growth.” Reed is joining the board with this round.

Nov
08
2019
--

Alpaca nabs $6M for stocks API so anyone can build a Robinhood

Stock trading app Robinhood is valued at $7.6 billion, but it only operates in the U.S. Freshly funded fintech startup Alpaca does the dirty work so developers worldwide can launch their own competitors to that investing unicorn. Like the Stripe of stocks, Alpaca’s API handles the banking, security and regulatory complexity, allowing other startups to quickly build brokerage apps on top for free. It has already crossed $1 billion in transactions within a year of launch.

The potential to power the backend of a new generation of fintech apps has attracted a $6 million Series A round for Alpaca led by Spark Capital . Instead of charging developers, Alpaca earns its money through payment for order flow, interest on cash deposits and margin lending, much like Robinhood.

“I want to make sure that people even outside the U.S. have access” to a way of building wealth that’s historically only “available to rich people” Alpaca co-founder and CEO Yoshi Yokokawa tells me.

Alpaca co-founder and CEO Yoshi Yokokawa

Hailing from Japan, Yokokawa followed his friends into the investment banking industry, where he worked at Lehman Brothers until its collapse. After his grandmother got sick, he moved into day-trading for three years and realized “all the broker dealer business tools were pretty bad.” But when he heard of Robinhood in 2013 and saw it actually catering to users’ needs, he thought, “I need to be involved in this new transformation” of fintech.

Yokokawa ended up first building a business selling deep learning AI to banks and trading firms in the foreign exchange market. Watching clients struggle to quickly integrate new technology revealed the lack of available developer tools. By 2017, he was pivoting the business and applying for FINRA approval. Alpaca launched in late 2018, letting developers paste in code to let their users buy and sell securities.

Now international developers and small hedge funds are building atop the Alpaca API so they don’t have to reinvent the underlying infrastructure themselves right away. Alpaca works with clearing broker NTC, and then marks up margin trading while earning interest and payment for order flow. It also offers products like AlpacaForecast, with short-term predictions of stock prices, AlpacaRadar for detecting price swings and its MarketStore financial database server.

AlpacaForecast

The $6 million from Spark Capital, Social Leverage, Portag3, Fathom Capital and Zillionize adds to $5.8 million in previous funding from investors, including Y Combinator. The startup plans to spend the cash on hiring to handle partnerships with bigger businesses, supporting its developer community and ensuring compliance.

One major question is whether fintech businesses that start to grow atop Alpaca and drive its revenues will try to declare independence and later invest in their own technology stack. There’s the additional risk of a security breach that might scare away clients.

Alpaca’s top competitor, Interactive Brokers, offers trading APIs, but other services as well that distract it from fostering a robust developer community, Yokokawa tells me. Alpaca focuses on providing great documentation, open-source contribution and SDKs in different languages that make it more developer-friendly. It will also have to watch out for other fintech services startups like DriveWealth and well-funded Galileo.

There’s a big opportunity to capitalize on the race to integrate stock trading into other finance apps to drive stickiness because it’s a consistent, voluntary behavior rather than a chore or something only done a few times a year. Lender SoFi and point-of-sale system Square both recently became broker dealers as well, and Yokokawa predicts more and more apps will push into the space.

Why would we need so many stock trading apps? “Every single person is involved with money, so the market is huge. Instead of one-player takes all, there will be different players that can all do well,” Yokokawa tells me. “Like banks and investment banks co-exist, it will never be that Bank of America takes 80% of the pie. I think differentiation will be on customer acquisition, and operations management efficiency.”

The co-founder’s biggest concern is keeping up with all the new opportunities in financial services, from cash management and cryptocurrency that Robinhood already deals in, to security token offerings and fractional investing. Yokokawa says, “I need to make sure I’m on top of everything and that we’re executing with the right timing so we don’t lose.”

The CEO hopes that Alpaca will one day power broader access to the U.S. stock market back in Japan, noting that if a modern nation still lags behind in fintech, the rest of the world surely fares even worse. “I want to connect this asset class to as many people as possible on the earth.”

Sep
24
2019
--

Fundbox raises $176 million Series C to build ‘Visa’ for B2B payments

Credit cards have become all but ubiquitous for consumer transactions, and it isn’t hard to see why. By intermediating payments, networks like Visa allow buyers and sellers to exchange money for goods and services without knowing the financial risk profile of the counter-party. Rather than applying for credit at every merchant you shop at, you apply once at your issuing institution, and then can transact with every merchant on the network. It’s the simple formula: reducing friction means more sales, and therefore more profits.

Yet for all the innovation in the consumer side of the economy, there has been an astonishingly limited amount of innovation in the B2B world. Payments between businesses are still conducted through invoices, with net payment terms that can exceed 90 days and with little knowledge of the financial risk of the counter-parties. There is no FICO score for business as there is with consumers, nor is there a system that can intermediate those transactions and reduce their friction.

That’s where Fundbox comes in. The SF-headquartered startup wants to ultimately transform B2B payments by creating a Visa-like payments network that allows businesses to transact with each other without having to know counter-party risk while also getting everyone paid faster.

It’s a vision that has pulled in the attention of even more venture capital. The company, which was founded in 2013, announced today that it has raised $176 million in a series C equity financing led by a consortium of funders, including Allianz X, Healthcare of Ontario Pension Plan, HarbourVest and a litany of others. Existing backers Khosla, General Catalyst, and Spark Capital Growth also participated. With this new round of capital, the company’s total equity funding reaches upwards of $300 million.

In addition to the equity capital, the company also announced that it has raised a $150 million credit facility to underwrite its product.

Fundbox CEO Eyal Shinar said that a priority in this fundraise was to select backers who not only could invest in equity, but also had large balance sheets who could expand the company’s underwriting capability as it scales.

Today, Fundbox’s core product is a revolving line of credit for small businesses. Cash flow is a huge concern for many companies, since they often have to wait for a payment from an invoice to arrive before investing in their next projects or hiring more employees. A revolving line of credit allows companies to flexibly draw down and pay back a loan, while only paying fees on what a company uses.

To apply for the loan, companies connect Fundbox to their financial data store (for example, QuickBooks), and Fundbox slurps in the data and offers a credit decision in as fast as minutes. Companies can then tap their line of credit almost immediately and use it as working capital. As invoices are paid, companies can then pay off their line of credit and stop paying fees.

From that product base, Shinar ultimately sees Fundbox as a GDP-scale startup, given the value it could potentially unlock for companies and the economy at large. “There are more than $3 trillion locked in those invoices,” he explained to me, “$3.4 trillion flows through consumer credit cards, but $23 trillion are in invoices … and even if you focus on [just] small and medium business, it’s $9 trillion.”

As the company collects data from all the players in the market, it wants to build upon those data network effects to ultimately operate the payment rails for B2B transactions. So instead of offering a line of credit to the seller, it could facilitate both sides of the transaction and get rid of the root complexity in the first place.

It’s a bold vision, and certainly one that has attracted a variety of players. In the startup world, Kabbage (whose co-founder and president Kathryn Petralia I will be interviewing at TechCrunch Disrupt SF next week) has built a business around line of credit lending and has similarly raised large amounts of venture capital.

Larger companies like Square, PayPay, and Intuit (which owns the popular accounting software QuickBooks) have introduced various lending products to B2B customers. And in terms of payments, Stripe through its new credit card and Brex offer the means for companies to empower their employees to make purchases on behalf of the company.

Shinar said that a huge priority for Fundbox has been to make underwriting more efficient. He said that a large percentage of the current employee base at the company is data scientists, and the company has built upon the wave of digitalization that has taken place among small and medium businesses. “Every company has at least one set of APIs … and it is accessible, and it is granular,” Shinar said. By just tapping into those existing data feeds, Fundbox is able to avoid the human underwriting common with much of business lending today.

One initiative the company has undertaken is a tool dubbed “X-Ray” to better describe how the company’s machine learning models are really underwriting its loan products. Shinar noted that payments is a highly-regulated space, and that the company has to be able to explain its decisions and how they are unbiased to any regulator that might start asking questions.

The company today has 240 employees spread across SF, Tel Aviv, and a recently launched office in Dallas. Shinar says that he wants to use the new funds to “go on the offensive” and “double and triple down on what is working.”

Aug
05
2019
--

Cybereason raises $200 million for its enterprise security platform

Cybereason, which uses machine learning to increase the number of endpoints a single analyst can manage across a network of distributed resources, has raised $200 million in new financing from SoftBank Group and its affiliates. 

It’s a sign of the belief that SoftBank has in the technology, since the Japanese investment firm is basically doubling down on commitments it made to the Boston-based company four years ago.

The company first came to our attention five years ago when it raised a $25 million financing from investors, including CRV, Spark Capital and Lockheed Martin.

Cybereason’s technology processes and analyzes data in real time across an organization’s daily operations and relationships. It looks for anomalies in behavior across nodes on networks and uses those anomalies to flag suspicious activity.

The company also provides reporting tools to inform customers of the root cause, the timeline, the person involved in the breach or breaches, which tools they use and what information was being disseminated within and outside of the organization.

For co-founder Lior Div, Cybereason’s work is the continuation of the six years of training and service he spent working with the Israeli army’s 8200 Unit, the military incubator for half of the security startups pitching their wares today. After his time in the military, Div worked for the Israeli government as a private contractor reverse-engineering hacking operations.

Over the last two years, Cybereason has expanded the scope of its service to a network that spans 6 million endpoints tracked by 500 employees, with offices in Boston, Tel Aviv, Tokyo and London.

“Cybereason’s big data analytics approach to mitigating cyber risk has fueled explosive expansion at the leading edge of the EDR domain, disrupting the EPP market. We are leading the wave, becoming the world’s most reliable and effective endpoint prevention and detection solution because of our technology, our people and our partners,” said Div, in a statement. “We help all security teams prevent more attacks, sooner, in ways that enable understanding and taking decisive action faster.”

The company said it will use the new funding to accelerate its sales and marketing efforts across all geographies and push further ahead with research and development to make more of its security operations autonomous.

“Today, there is a shortage of more than three million level 1-3 analysts,” said Yonatan Striem-Amit, chief technology officer and co-founder, Cybereason, in a statement. “The new autonomous SOC enables SOC teams of the future to harness technology where manual work is being relied on today and it will elevate  L1 analysts to spend time on higher value tasks and accelerate the advanced analysis L3 analysts do.”

Most recently the company was behind the discovery of Operation SoftCell, the largest nation-state cyber espionage attack on telecommunications companies. 

That attack, which was either conducted by Chinese-backed actors or made to look like it was conducted by Chinese-backed actors, according to Cybereason, targeted a select group of users in an effort to acquire cell phone records.

As we wrote at the time:

… hackers have systematically broken in to more than 10 cell networks around the world to date over the past seven years to obtain massive amounts of call records — including times and dates of calls, and their cell-based locations — on at least 20 individuals.

Researchers at Boston-based Cybereason, who discovered the operation and shared their findings with TechCrunch, said the hackers could track the physical location of any customer of the hacked telcos — including spies and politicians — using the call records.

Lior Div, Cybereason’s co-founder and chief executive, told TechCrunch it’s “massive-scale” espionage.

Call detail records — or CDRs — are the crown jewels of any intelligence agency’s collection efforts. These call records are highly detailed metadata logs generated by a phone provider to connect calls and messages from one person to another. Although they don’t include the recordings of calls or the contents of messages, they can offer detailed insight into a person’s life. The National Security Agency  has for years controversially collected the call records of Americans from cell providers like AT&T and Verizon (which owns TechCrunch), despite the questionable legality.

It’s not the first time that Cybereason has uncovered major security threats.

Back when it had just raised capital from CRV and Spark, Cybereason’s chief executive was touting its work with a defense contractor who’d been hacked. Again, the suspected culprit was the Chinese government.

As we reported, during one of the early product demos for a private defense contractor, Cybereason identified a full-blown attack by the Chinese — 10,000 thousand usernames and passwords were leaked, and the attackers had access to nearly half of the organization on a daily basis.

The security breach was too sensitive to be shared with the press, but Div says that the FBI was involved and that the company had no indication that they were being hacked until Cybereason detected it.

Apr
29
2019
--

Tray.io hauls in $37 million Series B to keep expanding enterprise automation tool

Tray.io, the startup that wants to put automated workflows within reach of line of business users, announced a $37 million Series B investment today.

Spark Capital led the round with help from Meritech Capital, along with existing investors GGV Capital, True Ventures and Mosaic Ventures. Under the terms of the deal Spark’s Alex Clayton will be joining the Tray’s board of directors. The company has now raised over $59 million.

Rich Waldron, CEO at Tray, says the company looked around at the automation space and saw tools designed for engineers and IT pros and wanted to build something for less technical business users.

“We set about building a visual platform that would enable folks to essentially become programmers without needing to have an engineering background, and enabling them to be able to build out automation for their day-to-day role.”

He added, “As a result, we now have a service that can be used in departments across an organization, including IT, whereby they can build extremely powerful and flexible workflows that gather data from all these disparate sources, and carry out automation as per their desire.”

Alex Clayton from lead investor Spark Capital sees Tray filling in a big need in the automation space in a spot between high end tools like Mulesoft, which Salesforce bought last year for $6.5 billion, and simpler tools like Zapier. The problem, he says, is that there’s a huge shortage of time and resources to manage and really integrate all these different SaaS applications companies are using today to work together.

“So you really need something like Tray because the problem with the current Status Quo [particularly] in marketing sales operations, is that they don’t have the time or the resources to staff engineering for building integrations on disparate or bespoke applications or workflows,” he said.

Tray is a seven year old company, but started slowly taking the first 4 years to build out the product. They got $14 million Series A 12 months ago and have been taking off ever since. The company’s annual recurring revenue (ARR) is growing over 450 percent year over year with customers growing by 400 percent, according to data from the company. It already has over 200 customers including Lyft, Intercom, IBM and SAP.

The company’s R&D operation is in London, with headquarters in San Francisco. It currently has 85 employees, but expects to have 100 by the end of the quarter as it begins to put the investment to work.

Dec
11
2018
--

InVision, valued at $1.9 billion, picks up $115 million Series F

“The screen is becoming the most important place in the world,” says InVision CEO and founder Clark Valberg . In fact, it’s hard to get through a conversation with him without hearing it. And, considering that his company has grown to $100 million in annual recurring revenue, he has reason to believe his own affirmation.

InVision, the startup looking to be the Salesforce of design, has officially achieved unicorn status with the close of a $115 million Series F round, bringing the company’s total funding to $350 million. This deal values InVision at $1.9 billion, which is nearly double its valuation as of mid-2017 on the heels of its $100 million Series E financing.

Spark Capital led the round, with participation from Goldman Sachs, as well as existing investors Battery Ventures, ICONIQ Capital, Tiger Global Management, FirstMark and Geodesic Capital. Atlassian also participated in the round. Earlier this year, Atlassian and InVision built out much deeper integrations, allowing Jira, Confluence and Trello users to instantly collaborate via InVision.

As part of the deal, Spark Capital’s Megan Quinn will be joining the board alongside existing board members and observers Amish Jani, Lee Fixel, Matthew Jacobson, Mike Kourey, Neeraj Agrawal, Vas Natarajan and Daniel Wolfson.

InVision started in 2011 as a simple prototyping tool. It let designers build out their experience without asking the engineering/dev team to actually build it, to then send to the engineering and product and marketing and executive teams for collaboration and/or approval.

Over the years, the company has stretched its efforts both up and downstream in the process, building out a full collaboration suite called InVision Cloud, so that every member of the organization can be involved in the design process; Studio, a design platform meant to take on the likes of Adobe and Sketch; and InVision Design System Manager, where design teams can manage their assets and best practices from one place.

But perhaps more impressive than InVision’s ability to build design products for designers is its ability to attract users that aren’t designers.

“Originally, I don’t think we appreciated how much the freemium model acted as a flywheel internally within an organization,” said Quinn. “Those designers weren’t just inviting designers from their own team or other teams, but PMs and Marketing and Customer Service and executives to collaborate and approve the designs. From the outside, InVision looks like a design company. But really, they start with the designer as a core customer and spread virally within an organization to serve a multitude.”

InVision has simply dominated prototyping and collaboration, today announcing it has surpassed 5 million users. What’s more, InVision has a wide variety of customers. The startup has a long and impressive list of digital-first customers — including Netflix, Uber, Airbnb and Twitter — but also serves 97 percent of the Fortune 100, with customers like Adidas, General Electric, NASA, IKEA, Starbucks and Toyota.

Part of that can be attributed to the quality of the products, but the fundamental shift to digital (as predicted by Valberg) is most certainly under way. Whether brands like it or not, customers are interacting with them more and more from behind a screen, and digital customer experience is becoming more and more important to all companies.

In fact, a McKinsey study showed that companies that are in the top quartile scores of the McKinsey Design Index outperformed their counterparts in both revenues and total returns to shareholders by as much as a factor of two.

But as with any transition, some folks are averse to change. Valberg identifies industry education and evangelism as two big challenges for InVision.

“Organizations are not quick to change on things like design, which is why we’ve built out a Design Transformation Team,” said Valberg. “The team goes in and gets hands on with brands to help them with new practices and to achieve design maturity within the organization.”

With a fresh $115 million and 5 million users, InVision has just about everything it needs to step into a new tier of competition. Even amongst behemoths like Adobe, which pulled in $2.29 billion in revenue in Q3 alone, InVision has provided products that can both complement and compete.

But Quinn believes the future of InVision rests on execution.

“As with most companies, the biggest challenge will be continued excellence in execution,” said Quinn. “InVision has all the right tail winds with the right team, a great product and excellent customers. It’s all about building and executing ahead of where the pack is going.”

Apr
11
2018
--

TravelPerk grabs $21M to make booking business trips suck less

TravelPerk, a Barcelona-based SaaS startup that’s built an end-to-end business travel platform, has closed a $21 million Series B round, led by Berlin-based Target Global and London’s Felix Capital. Earlier investors Spark Capital and Sunstone also participated in the round, alongside new investor Amplo.

When we last spoke to the startup back in June 2016 — as it was announcing a $7M Series A — it had just 20 customers. It’s now boasting more than 1,000, name-checking “high growth” companies such as Typeform, TransferWise, Outfittery, GetYourGuide, GoCardless, Hotjar, and CityJet among its clients, and touting revenue growth of 1,200% year-on-year.

Co-founder and CEO Avi Meir tells us the startup is “on pace” to generate $100M in GMV this year.

Meir’s founding idea, back in 2015, was to create a rewards program based around dynamic budgeting for business trips. But after conversations with potential customers about their pain-points, the team quickly pivoted to target a broader bundle of business travel booking problems.

The mission now can be summarized as trying to make the entire business travel journey suck less — from booking flights and hotels; to admin tools for managing policies; analytics; customer support; all conducted within what’s billed as a “consumer-like experience” to keep end-users happy. Essentially it’s offering end-to-end travel management for its target business users.

“Travel and finance managers were frustrated by how they currently manage travel and looked for an all in one tool that JUST WORKS without having to compare rates with Skyscanner, be redirected to different websites, write 20 emails back and forth with a travel agent to coordinate a simple trip for someone, and suffer bad user experience,” says Meir.

“We understood that in order to fix business travel there is no way around but diving into it head on and create the world’s best OTA (online travel agency), combined with the best in class admin tools  needed in order to manage the travel program and a consumer grade, smart user experience that travelers will love. So we became a full blown platform competing head on with the big TMCs (travel management companies) and the legacy corporate tools (Amex GBT, Concur, Egencia…) .”

He claims TravelPerk’s one-stop business trip shop now has the world’s largest bookable inventory (“all the travel agent inventory but also booking.com, Expedia, Skyscanner, Airbnb… practically any flight/hotel on the internet — only we have that”).

Target users at this stage are SMEs (up to 1,500 employees), with tech and consulting currently its strongest verticals, though Meir says it “really runs the gamut”. While the current focus is Europe, with its leading markets being the UK, Germany and Spain.

TravelPerk’s business model is freemium — and its pitch is it can save customers more than a fifth in annual business travel costs vs legacy corporate tools/travel agents thanks to the lack of commissions, free customer support etc.

But it also offers a premium tier with additional flexibility and perks — such as corporate hotel rates and a travel agent service for group bookings — for those customers who do want to pay to upgrade the experience.

On the competition front the main rivals are “old corporate travel agencies and TMC”, according to Meir, along with larger players such as Egencia (by Expedia) and Concur (SAP company).

“There are a few startups doing what we are doing in the U.S. like TripActions, NexTravel, as well as some smaller ones that are popping up but are in an earlier stage,” he notes.

“Since our first round… TravelPerk has been experiencing some incredible growth compared to any tech benchmark I know,” he adds. “We’ve found a stronger product market fit than we imagined and grew much faster than planned. It seems like everyone is unhappy with the way they are currently booking and managing business travel. Which makes this a $1.25 trillion market, ready for disruption.”

The Series B will be put towards scaling “fast”, with Meir arguing that TravelPerk has landed upon a “rare opportunity” to drive the market.

“Organic growth has been extremely fast and we have an immediate opportunity to scale the business fast, doing what we are doing right now at a bigger scale,” he says.

Commenting in a statement, Antoine Nussenbaum, partner at Felix Capital, also spies a major opportunity. “The corporate travel industry is one of the largest global markets yet to be disrupted online. At Felix Capital we have a high conviction about a new era of consumerization of enterprise software,” he says.

While Target Global general partner Shmuel Chafets describes TravelPerk as “very well positioned to be a market leader in the business travel space with a product that makes business travel as seamless and easy as personal travel”.

“We’re excited to support such an experienced and dedicated team that has a strong track record in the travel space,” he adds in a supporting statement. “TravelPerk is our first investment in Barcelona. We believe in a pan-European startup ecosystem and we look forward to seeing more opportunities in this emerging startup hub.”

Flush with fresh funding, the team’s next task is even more recruitment. “We’ll grow our teams all around with emphasis on engineering, operations and customer support. We’re also planning to expand, opening local offices in 4-5 new countries within the upcoming year and a half,” says Meir.

He notes the company has grown from 20 to 100 employees over the past 12 months already but adds that it will continue “hiring aggressively”.

Jun
09
2016
--

TravelPerk gets $7M Series A to take the pain out of booking business travel

Travelperk-founders Barcelona based TravelPerk, a business travel booking platform founded last year by a team of ex-Booking.com employees, has closed a $7 million Series A round of financing led by Spark Capital. Read More

Mar
12
2015
--

Splash Soaks Up $6M To Make Promo Events Seem Cool

Splash Party Eventbrite looks like it was designed in a basement circa 2005. It works great, but gives a boring first impression. Splash, meanwhile, wants you to feel like you’re at the party from the moment you’re invited. That’s made it the new darling of event marketing teams at Nike, Anheuser-Busch, the NBA, Google and Spotify. While I’m used to a SXSW flood of Eventbrites… Read More

Powered by WordPress | Theme: Aeros 2.0 by TheBuckmaker.com