Personal blog of Yzmir Ramirez

As companies have moved to work from home this year, working on the internet has become the norm, and it turns out that Chrome OS was an operating system built for cloud-based applications. But most enterprise use cases are a bit more complex, and Google introduced some new features today to make it easier for IT to distribute machines running Chrome OS.

While the shift to the cloud has been ongoing over the last few years, the pandemic has definitely pushed companies to move faster, says John Maletis, project manager for engineering and UX for Chrome OS. “With COVID-19, the need for that productive, distributed workforce with some employees in office, but mostly [working from home] is really in the sights of businesses everywhere, and it is rapidly accelerating that move,” Maletis told TechCrunch.

To that end, Cyrus Mistry, group product manager at Google says that they want to make it easier for IT to implement Chrome OS and they’ve added a bunch of features to help. For starters, they have created a free readiness tool that lets IT get the lay of the land of which applications are ready to run on Chrome OS, and which aren’t. The tools issues a report with three colors: green is good to go, yellow is probable and red is definitely not ready.

To help with the latter categories, the company also announced the availability of Parallels for Chrome OS, which will enable companies with Windows applications that can’t run on Chrome OS to run them natively in Windows in a virtual machine. Mistry acknowledges that companies running Windows this way will need to issue higher end Chromebooks with the resources to handle this approach, but for companies with critical Windows applications, this is a good way to extend the usage of Chromebooks to a broader population of users.

To make it easier to issue machines ready to use of the box, Google is also introducing zero touch distribution, which allows manufacturers to set up machines for a domain ready to use out of the box. All the user has to do is turn it on and it’s ready to use.

“We can do what’s called zero touch, which is the devices can be already enrolled by the manufacturers, which means they will know the domain and they can now drop ship directly,” Mistry explained. That means these machines are equipped with the right settings, policies, applications, certificates and so forth, as though IT had set up the machine for the user.

In another nod to making life easier for IT, Google  is offering a new set of certified applications like Salesforce, Zoom and Palo Alto Networks which have been certified to work well on Chrome OS. Finally, the company announced that it will be enabling multiple virtual work areas with the ability to drag and drop between them, along with the ability to group tabs and search for tabs in the Chrome browser, which should be ready in the next couple of months.

As Maletis pointed out, the company may have been ahead of the market when it released Chrome OS almost a decade ago, but this year has shown that companies need the cloud to stay in operation and Chrome OS is an operating system built from the ground up for the cloud.

Cortana may have failed as a virtual assistant for consumers, but Microsoft is still betting on it (or at least its brand) for business use cases, now that it has rebranded it as a “personal productivity assistant” as part of Microsoft 365. Today, at its Ignite conference, Microsoft launched and announced a number of new Cortana services for business users.

These include the general availability of Cortana for the new Microsoft Teams displays the company is launching in partnership with a number of hardware vendors. You can think of these as dedicated smart displays for Teams that are somewhat akin to Google Assistant-enabled smart displays, for example — but with the sole focus on meetings. These days, it’s hard to enable a device like this without support for a voice assistant, so there you go. It’ll be available in September in English in the U.S. and will then roll out to Australia, Canada, the U.K. and India in the coming months.

In addition to these Teams devices, which Microsoft is not necessarily positioning for meeting rooms but as sidekicks to a regular laptop or desktop, Cortana will also soon come to Teams Rooms devices. Once we go back to offices and meeting rooms, after all, few people will want to touch a shared piece of hardware, so a touchless experience is a must.

For a while now, Microsoft has also been teasing more email-centric Cortana services. Play My Emails, a service that reads you your email out aloud and that’s already available in the U.S. on iOS and Android, is coming to Australia, Canada, the U.K. and India in the coming months. But more importantly, later this month, Outlook for iOS users will be able to interact with their inbox by voice, initiate calls to email senders and play emails from specific senders.

Cortana can now also send you daily briefing emails if you are a Microsoft 365 Enterprise user. This feature is now generally available and will get better meeting preparation, integration with Microsoft To Do and other new features in the coming months.

And if you’re using Cortana on Windows 10, this chat-based app now lets you compose emails, for example (at least if you speak English and are in the U.S.). And if you so desire, you can now use a wake word to launch it.

Microsoft today launched Transcribe in Word, its new transcription service for Microsoft 365 subscribers, into general availability. It’s now available in the online version of Word, with other platforms launching later. In addition, Word is also getting new dictation features, which now allow you to use your voice to format and edit your text, for example.

As the name implies, this new feature lets you transcribe conversations, both live and pre-recorded, and then edit those transcripts right inside of Word. With this, the company goes head-to-head with startups like Otter and Google’s Recorder app, though they all have their own pros and cons.

Image Credits: Microsoft

To get started with Transcribe in Word, you simply head for the Dictate button in the menu bar and click on “Transcribe.” From there, you can record a conversation as it happens — by recording it directly through a speakerphone and your laptop’s microphone, for example — or by recording it in some other way and then uploading that file. The service accepts .mp3, .wav, .m4a and .mp4 files.

As Dan Parish, Microsoft principal group PM manager for Natural User Interface & Incubation, noted in a press briefing ahead of today’s announcement, when you record a call live, the transcription actually runs in the background while you conduct your interview, for example. The team purposely decided not to show you the live transcript, though, because its user research showed that it was distracting. I admit that I like to see the live transcript in Otter and Recorder, but maybe I’m alone in that.

Like with other services, Transcribe in Word lets you click on individual paragraphs in the transcript and then listen to that at a variety of speeds. Because the automated transcript will inevitably have errors in it, that’s a must-have feature. Sadly, though, Transcribe doesn’t let you click on individual words.

One major limitation of the service right now is that if you like to record offline and then upload your files, you’ll be limited to 300 minutes, without the ability to extend this for an extra fee, for example. I know I often transcribe far more than five hours of interviews in any given month, so that limit seems low, especially given that Otter provides me with 6,000 minutes on its cheapest paid plan. The max length for a transcript on Otter is four hours while Microsoft’s only limit for is a 200MB file upload limit, with no limits on live recordings.

Another issue I noticed here is that if you mistakenly exit the tab with Word in it, the transcription process will stop and there doesn’t seem to be a way to restart it.

It also takes quite a while for the uploaded files to be transcribed. It takes roughly as long as the conversations I’ve tried to transcribe, but the results are very good — and often better than those of competing services. Transcribe for Word also does a nice job separating out the different speakers in a conversation. For privacy reasons, you must assign your own names to those — even when you regularly record the same people.

It’d be nice to get the same feature in something like OneNote, for example, and my guess is Microsoft may expand this to its note-taking app over time. To me, that’s the more natural place for it.

Image Credits: Microsoft

The new dictation features in Word now let you give commands like “bold the last sentence,” for example, and say “percentage sign” or “ampersand” if you need to add those symbols to a text (or “smiley face,” if those are the kinds of texts you write in Word).

Even if you don’t often need to transcribe text, this new feature shows how Microsoft is now using its subscription service to launch new premium features to convert free users to paying ones. I’d be surprised if tools like the Microsoft Editor (which offers more features for paying users), this transcription service, as well as some of the new AI features in the likes of Excel and PowerPoint, didn’t help to convert some users into paying ones, especially now that the company has combined into a single bundle Office 365 and Microsoft 365 for consumers. After all, just a subscription to something like Grammarly and Otter would be significantly more expensive than a Microsoft 365 subscription.

A lot of “partnerships” between tech companies don’t get very far beyond a press release and maybe some half-hearted co-selling attempts. When Atlassian sold its chat services to Slack in 2018, the two companies said they would form a new partnership and with Atlassian leaving the chat space, a lot of people were skeptical about what that would really mean.

Since then, things got pretty quiet around the collaboration between the two companies, but today the companies announced some of the deep integration work they’ve done, especially within Slack .

Image Credits: Atlassian

Over the course of the last two years, Slack and Atlassian shipped 11 product integrations, which now see about a million active users every month, with Jira being the most often used integration, followed by Halp, which Atlassian acquired earlier this year.

Every month, Atlassian currently sends 42 million Jira notifications to Slack — and that number continues to grow.

At the core of these integrations is the ability to get rich unfurls of deep links to Atlassian products in Slack, no matter whether that’s in DMs, public or private channels. Coming soon, those unfurls will become a default feature within Slack, even if the user who is seeing the link isn’t an Atlassian user yet.

“Today, if you do drop a Jira link in your channel and you’re not a user — or even if you are and you’re not authed in — you just see a link,” Brad Armstrong said.

“You don’t get the benefit of the unfurl. And so one of the things we’re doing is making that unfurl available to everybody, regardless of whether you are logged in and regardless of whether you’re even an Atlassian customer.”

Image Credits: Atlassian

The two companies also worked closely together on making moving between the products easier. If you are a Jira user, for example, you’ll soon be able to click on a link in Slack and if you’re not currently logged into your Atlassian account, you’ll be automatically logged in. The two companies are taking this even further by automatically creating Jira accounts for users when they come from Slack.

“Even if you’re not a user, when you click on the link, we will then map you from Slack and create a Jira user for you that provisions you and auths you in so you’re immediately becoming a Jira user by virtue of wanting to collaborate on that piece of content in Slack,” Armstrong explained.

That, the two companies argue, turns Slack into something akin to a passport that gives you access to the Atlassian product suite — and that should also make onboarding a lot easier for new users.

Image Credits: Atlassian

“As you could probably imagine, as you know, onboarding is a pain, it’s hard because you have different roles, different size teams, so on and so forth,” said Bryant Lee, Atlassian’s head of product partnerships. “And that’s where you see some of the authentication stuff, the unfurling discovery piece really being an understanding of what those practices are. But the way that we look at it is not just about the product but people, products and practices. So it’s really about understanding who it is that we’re trying to optimize for.”

In addition to these new integrations that are launching soon, the two companies are also expanding their co-marketing efforts, starting with a new 50%-off offer for Atlassian users who want to also use Slack.

“We’re building on the strong foundation of our partnership’s success from the past two years, which has yielded tremendous shared customer momentum and impactful product integrations,” said Slack co-founder and CEO Stewart Butterfield . “Thanks to our strategic alliance, Slack and Atlassian have become the technology stack of choice for developer teams.”

Google is launching a major update to its G Suite productivity tools today that will see a deep integration of Gmail, Chat, Meet and Rooms on the web and on mobile, as well as other tools like Calendar, Docs, Sheets and Slides. This integration will become available in the G Suite early adopter program, with a wider roll-out coming at a later time.

The G Suite team has been working on this project for about a year, though it fast-tracked the Gmail/Meet integration, which was originally scheduled to be part of today’s release, as part of its response to the COVID-19 pandemic.

At the core of today’s update is the idea that we’re all constantly switching between different modes of communication, be that email, chat, voice or video. So with this update, the company is bringing all of this together, with Gmail being the focal point for the time being, given that this is where most users already find themselves for hours on end anyway.

Google is branding this initiative as a “better home for work” and in practice, it means that you’ll not just see deeper integrations between products, like a fill calendaring and file management experience in Gmail, but also the ability to have a video chat open on one side of the window while collaboratively editing a document in real time on the other.

Image Credits: Google

According to G Suite VP and GM Javier Soltero, the overall idea here is not just to bring all of these tools closer together to reduce the task-switching that users have to do.

Image Credits: Google

“We’re announcing something we’ve been working on since a little bit before I even joined Google last year: a new integrated workspace designed to bring together all the core components of communication and collaboration into a single surface that is not just about bringing these ingredients into the same pane of glass, but also realizes something that’s greater than the sum of its parts,” he told me ahead of today’s announcement. “The degree of integration across the different modes of communication, specifically email, chat, and video calling and voice video calling along with our existing physical existing strength in collaboration.”

Just like on the web, Google also revealed some of its plans when it first announced its latest major update to Gmail for mobile in May, with its Meet integration in the form of a new bar at the bottom of the screen for moving between Mail and Meet. With this, it’s expanding to include native Chat and Rooms support as well. Soltero noted that Google thinks of these four products as the “four pillars of the integrated workspace.” Having them all integrated into a single app means you can manage the notification behavior of all of them in a single place, for example, and without the often cumbersome task-switching experience on mobile.

Image Credits: Google

For now, these updates are specific to G Suite, though similar to Google’s work around bringing Meet to consumers, the company plans to bring this workspace experience to consumers as well, but what exactly that will look like still remains to be seen. “Right now we’re really focused. The people who urgently need this are those involved in productivity scenarios. This idea of ‘the new home for work’ is much more about collaboration that is specific to professional settings, productivity and workplace settings,” Soltero said.

Image Credits: Google

But there is more…

Google is also announcing a few other feature updates to its G Suite line today. Chat rooms, for example, are now getting shared files and tasks, with the ability to assign tasks and to invite users from outside your company into rooms. These rooms now also let you have chats open on one side and edit a document on the other, all without switching to a completely different web app.

Also new is the ability in Gmail to search not just for emails but also chats, as well as new tools to pin important rooms and new “do not disturb” and “out of office” settings.

One nifty new feature of these new integrated workspaces is that Google is also working with some of its partners to bring their apps into the experience. The company specifically mentions DocuSign, Salesforce and Trello. These companies already offer some deep Gmail integrations, including integrations with the Gmail sidebar, so we’ll likely see this list expand over time.

Meet itself, too, is getting some updates in the coming weeks with “knocking controls” to make sure that once you throw somebody out of a meeting, that person can’t come back, and safety locks that help meeting hosts decide who can chat or present in a meeting.

Image Credits: Google

Google Meet, like all video chat products, is seeing rapid growth in user numbers right now, so it’s no surprise that Google is trying to capitalize on this and is quickly iterating on its product. Today, it is officially launching a set of new features that include a more Zoom-like tiled layout, a low-light mode for when you have to make calls at night and the ability to present a single Chrome tab instead of a specific window or your entire screen. Soon, Meet will also get built-in noise cancellation so nobody will hear your dog bark in the background.

If all of this sounds a bit familiar, it’s probably because G Suite exec Javier Soltero already talked to Reuters about these features last week. Google PR is usually pretty straightforward, but in this case, it moved in mysterious ways. Today, though, these features are actually starting to roll out to users, a Google spokesperson told me, and today’s announcement does actually provide more details about each of these features.

For the most part, what’s being announced here is obvious. The tiled layout allows web users to see up to 16 participants at once. Previously, that number was limited to four and Google promises it will offer additional layouts for larger meetings and better presentation layouts, as well as support for more devices in the future.

For the most part, having this many people stare at me from my screen doesn’t seem necessary (and more likely to induce stress than anything else), but the ability to present a single Chrome tab is surely a welcome new feature for many. But what’s probably just as important is that this means you can share higher-quality video content from these tabs than before.

If you often take meetings in the dark, low-light mode uses AI to brighten up your video. Unlike some of the other features, this one is coming to mobile first and will come to web users in the future.

Personally, I’m most excited about the new noise cancellation feature. Typically, noise cancellation works best for noises that repeat and are predictable. Think about the constant drone of an airplane or your neighbor’s old lawnmower. But Google says Meet can now go beyond this and also cancel out barking dogs and your noisy keystrokes. That has increasingly become table stakes, with even Discord offering similar capabilities and Nvidia RTX Voice now making this available in a slew of applications for users of its high-end graphics cards, but it’s nice to see this as a built-in feature for Meet now.

This feature will only roll out in the coming weeks and will initially be available to G Suite Enterprise and G Suite Enterprise for Education users on the web, with mobile support coming later.

AWS has launched its own open-source operating system for running containers on both virtual machines and bare metal hosts. Bottlerocket, as the new OS is called, is basically a stripped-down Linux distribution that’s akin to projects like CoreOS’s now-defunct Container Linux and Google’s container-optimized OS. The OS is currently in its developer preview phase, but you can test it as an Amazon Machine Image for EC2 (and by extension, under Amazon EKS, too).

As AWS chief evangelist Jeff Barr notes in his announcement, Bottlerocket supports Docker images and images that conform to the Open Container Initiative image format, which means it’ll basically run all Linux-based containers you can throw at it.

One feature that makes Bottlerocket stand out is that it does away with a package-based update system. Instead, it uses an image-based model that, as Barr notes, “allows for a rapid & complete rollback if necessary.” The idea here is that this makes updates easier. At the core of this update process is “The Update Framework,” an open-source project hosted by the Cloud Native Computing Foundation.

AWS says it will provide three years of support (after General Availability) for its own builds of Bottlerocket. As of now, the project is very much focused on AWS, of course, but the code is available on GitHub and chances are we will see others expand on AWS’ work.

The company is launching the project in cooperation with a number of partners, including Alcide, Armory, CrowdStrike, Datadog, New Relic, Sysdig, Tigera, Trend Micro and Waveworks.

“Container-optimized operating systems will give dev teams the additional speed and efficiency to run higher throughput workloads with better security and uptime,” said Michael Gerstenhaber, director of Product Management at Datadog.” We are excited to work with AWS on Bottlerocket, so that as customers take advantage of the increased scale they can continue to monitor these ephemeral environments with confidence.”

Google today announced that it is canceling the physical part of Cloud Next, its cloud-focused event and its largest annual conference by far with around 30,000 attendees, over concerns around the current spread of COVID-19.

Given all of the recent conference cancellations, this announcement doesn’t come as a huge surprise, especially after Facebook canceled its F8 developer conference only a few days ago.

Cloud Next was scheduled to run from April 6 to 8. Instead of the physical event, Google will now host an online event under the “Google Cloud Next ’20: Digital Connect” moniker. So there will still be keynotes and breakout sessions, as well as the ability to connect with experts.

“Innovation is in Google’s DNA and we are leveraging this strength to bring you an immersive and inspiring event this year without the risk of travel,” the company notes in today’s announcement.

The virtual event will be free and in an email to attendees, Google says that it will automatically refund all tickets to this year’s conference. It will also automatically cancel all hotel reservations made through its conference reservation system.

It now remains to be seen what happens to Google’s other major conference, I/O, which is slated to run from May 12 to 14 in Mountain View. The same holds true for Microsoft’s rival Build conference in Seattle, which is scheduled to start on May 19. These are the two premier annual news events for both companies, but given the current situation, nobody would be surprised if they get canceled, too.

Canonical, the company behind the popular Ubuntu Linux distribution, today announced the launch of Anbox Cloud, a new platform that allows enterprises to run Android in the cloud.

On Anbox Cloud, Android becomes the guest operating system that runs containerized applications. This opens up a range of use cases, ranging from bespoke enterprise apps to cloud gaming solutions.

The result is similar to what Google does with Android apps on Chrome OS, though the implementation is quite different and is based on the LXD container manager, as well as a number of Canonical projects like Juju and MAAS for provisioning the containers and automating the deployment. “LXD containers are lightweight, resulting in at least twice the container density compared to Android emulation in virtual machines – depending on streaming quality and/or workload complexity,” the company points out in its announcements.

Anbox itself, it’s worth noting, is an open-source project that came out of Canonical and the wider Ubuntu ecosystem. Launched by Canonical engineer Simon Fels in 2017, Anbox runs the full Android system in a container, which in turn allows you to run Android application on any Linux-based platform.

What’s the point of all of this? Canonical argues that it allows enterprises to offload mobile workloads to the cloud and then stream those applications to their employees’ mobile devices. But Canonical is also betting on 5G to enable more use cases, less because of the available bandwidth but more because of the low latencies it enables.

“Driven by emerging 5G networks and edge computing, millions of users will benefit from access to ultra-rich, on-demand Android applications on a platform of their choice,” said Stephan Fabel, director of Product at Canonical, in today’s announcement. “Enterprises are now empowered to deliver high performance, high density computing to any device remotely, with reduced power consumption and in an economical manner.”

Outside of the enterprise, one of the use cases that Canonical seems to be focusing on is gaming and game streaming. A server in the cloud is generally more powerful than a smartphone, after all, though that gap is closing.

Canonical also cites app testing as another use case, given that the platform would allow developers to test apps on thousands of Android devices in parallel. Most developers, though, prefer to test their apps in real — not emulated — devices, given the fragmentation of the Android ecosystem.

Anbox Cloud can run in the public cloud, though Canonical is specifically partnering with edge computing specialist Packet to host it on the edge or on-premise. Silicon partners for the project are Ampere and Intel .

One of the most interesting (and confusing) news announcements of Microsoft’s Build developer conference earlier this year was the first public demo of the company’s Fluid Framework. Fluid is meant to make building collaborative real-time editing experiences easier for developers, but Microsoft is also building it into some of its own tools, like Office and Outlook. It’s nothing less than a re-imagining of what documents should look and feel like.

Today, at its Ignite conference in Orlando, Fla., Microsoft launched the first public preview of the Fluid Framework end-user experience, as well as a private preview for developers.

As Microsoft notes, the Fluid Framework has three main capabilities: the multi-person co-authoring features, the componentized document model and the ability to plug in intelligent agents that can, for example, translate text in real-time or suggest edits. To some degree, this isn’t all that different from Google Docs or even Microsoft’s own collaboration features in Office. But what’s new is that Microsoft is opening this up to developers and that it is looking at the Fluid Framework as a new way to deconstruct and componentize documents, which can then be used across applications.

Microsoft plans to build the Fluid Framework into lots of experiences across Microsoft 365, including Teams, Outlook, SharePoint, OneNote and Office. If you want to see it in action, you can now try the public preview to see what editing documents with it feels like.